Client Relation Executive

5 days ago

Singapore GENIC (SINGAPORE) PTE. LTD. Full time

Duties and Responsibilities As a Client Relation Executive, you will report to the Director. Your principal duties include but are not limited to the following: Maintain organized sales records and report month-end goal-setting to the senior management team. Support management by completing orders and keeping customers informed of delays and delivery dates. Ensure the adequacy of sales-related equipment or material. Respond to complaints from customers and provide after-sales support when requested. Handle the processing of all orders with accuracy and timeliness. Establish the planning process for the company by converting the Sales forecast into a feasible manufacturing plan. Oversee preparation and timely release of raw materials to production to meet production orders and track usage of raw materials to production. Prepare monthly reports on the performance of production and highlight issues and bottlenecks that may impact the production schedule and customer satisfaction. Prepare various monthly reports for Management (Sales & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment Sale Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.). Ad hoc duties as assigned by management. Qualifications Has good time management skills. Good understanding of manufacturing process, and reasonable expectations as to what can be accomplished within a certain timeframe. Ability to analyze consumer data to optimize sales efforts. Advanced analytical and problem-solving skills. Requirements Minimum Diploma in Engineering/Sales/Marketing or equivalent with 1-2 years of sales experience in a recent relevant manufacturing environment is preferred. Candidates without prior experience are welcome to apply. Strong communication and interpersonal skills, with the ability to engage with customers at all levels. Positive attitude and willingness to learn. Willing to travel, usually to Malaysia to visit suppliers and customers (once per month, 2-3 days per trip). Able to converse in Mandarin to communicate with our counterpart in China. Other Information Mon-Fri 08:30-18:00Medical Benefit 14-day Annual Leave Bonus Work Life Balance Work Location: Woodlands #J-18808-Ljbffr

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