Information Technology Support Specialist

1 day ago


Singapore Sky Systems, Inc. (SkySys) Full time

IT Support Specialist (6-Month Contract)Job Type & Location: Onsite - 5 days a week (Monday to Friday)Direct message the job poster from Sky Systems, Inc. (SkySys)Provide technical support for IT infrastructure, including troubleshooting hardware, software, and OS issues. Install,, and repair desktops, laptops, printers, and other peripheral hardware. Perform desk‐side support and PC break/fix, basic administration of Windows, macOS, and Linux operating systems. Configure and troubleshoot enterprise LAN/WAN, TCP/IP, DNS, DHCP, VPN, and RDP. Perform smart‐hand and peripheral support for monitors, keyboards, mice, printers, scanners, routers, switches, and firewalls. Identify and resolve end‐user network cabling and system/network issues. Conduct repeat call analysis and develop preventive actions. Manage ticketing using ServiceNow, Remedy, or similar tools. Perform desktop imaging and configuration. Resolve Outlook and printer‐related issues; manage conference‐room setups. Provide customer interaction support at all levels. Qualifications 3–5 years of experience in IT infrastructure support. Associate Degree in Electronics or equivalent; CompTIA A+ certification preferred. Experience with Dell, Toshiba, Lenovo, or other OEMs. Strong written and oral communication skills. Ability to lift/move equipment up to 50 lbs and work within deadlines. Proactive, result‐oriented, and flexible with work schedules. Preferred Certifications CompTIA A+Vendor certifications (Dell, Toshiba, Lenovo, Client)Additional Info Seniority Level: Entry level Employment Type: Contract Job Function: Information Technology Industries: IT Services and IT Consulting Location: Tuas, West Region, Singapore #J-18808-Ljbffr



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