Master Workforce Coordinator

2 weeks ago

Singapore beBeeOperation Full time

Operations Manager Role

We are seeking a seasoned Operations Manager to lead our workforce management team. The ideal candidate will have extensive experience in operations management, preferably in the manpower supply, construction, logistics, or engineering industries.

Key Responsibilities:

  • Oversee daily deployment of workers across multiple client sites.
  • Ensure timely scheduling, allocation, and replacement of workers to meet client requirements.
  • Supervise lorry scheduling, transport planning, and dormitory occupancy.

System Development & Process Improvement:

  • Develop and implement structured systems for tracking manpower, site allocation, lorry movement, expenses, and client billing.
  • Standardize processes across operations to reduce errors, improve efficiency, and ensure accountability.
  • Introduce reporting tools (Excel, Google Forms, dashboards) for real-time updates and decision-making.

Client & Stakeholder Management:

  • Act as primary point of contact for clients, ensuring manpower needs are fulfilled on time.
  • Handle client requests, complaints, and negotiations with professionalism.
  • Build long-term partnerships and contribute to client retention and growth.

Team & Leadership:

  • Lead and mentor supervisors, coordinators, and drivers to maintain discipline and performance standards.
  • Foster a culture of accountability, teamwork, and continuous improvement.

Strategic & Business Growth:

  • Work closely with management to identify new business opportunities and expand client base.
  • Forecast manpower demand and prepare for scaling workforce operations.
  • Contribute to financial efficiency in operations.

Requirements:

  • Proven experience in operations management.
  • Strong leadership and problem-solving skills.
  • Solid understanding of MOM regulations and compliance requirements.
  • Tech-savvy with experience using Excel, Google Workspace, or other digital tracking tools.
  • Excellent communication and negotiation skills.
  • Class 3 driving license is an advantage.

Why This Opportunity?

  • Be a key driver in shaping efficient systems.
  • Opportunity to grow into a Senior Operations Manager role.
  • Dynamic work environment with both office and site exposure.
  • Attractive package with allowances available.

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