Mobile service sales specialist

2 weeks ago

Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time
Job Summary
We are looking for a driven and adaptable Sales Executive to support the growth and customer development of our Mobile Services in the ASEAN region. This role is ideal for early-career professionals with strong communication and coordination skills who are interested in mobile business development, customer engagement, and commercial operations.
As a Mobile Sales Specialist, you will be involved in the end-to-end customer engagement process - from opportunity follow-up and service coordination to account maintenance and internal sales support.
Key Responsibilities
Sales & Opportunity Support

• Assist in identifying and developing customer opportunities for mobile and MVNO services

• Support customer meetings, product presentations, and proposal preparation

• Coordinate with technical and delivery teams to align service offerings with client requirements
Customer Relationship Management

• Maintain strong working relationships with assigned customers and channel partners

• Follow up on inquiries, service feedback, and account servicing tasks

• Ensure timely handover of post-sales requirements to relevant operations teams
Sales Operations Support

• Assist with contract and order documentation, account setup, and internal system entries

• Work with internal departments (delivery, finance, legal) to ensure smooth service onboarding and billing processes
Reporting & Market Feedback

• Maintain opportunity tracking records and update CRM or reporting systems

• Gather and report on customer feedback and competitor activity to support business planning
Requirements
Education:
Bachelor's degree or above in Business, Communications, Marketing, Telecommunications, or a related field
Work Experience:

• Prior experience or internship exposure in sales, account coordination, or telecom/mobile services is advantageous

• Open to individuals with strong interpersonal skills and a keen interest in sales and mobile technologies
Skills & Competencies:

• Excellent communication and customer-facing skills

• Strong sense of ownership and accountability

• Well-organized and detail-oriented with the ability to manage multiple customer tasks

• Proficient in Microsoft Office (Excel, PowerPoint, Word)
Language Requirement:

• Fluent in both Mandarin and English - Mandarin is required to communicate effectively with internal teams and stakeholders in Mainland China

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