ENGINEER - APPLICATIONS (VOICE)
3 days ago
We are representing our client (A Systems Solution Provider) to look for an experienced Voice engineer to complement their existing team. Responsibilities Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation, maintenance, and management of the NICE voice recording system. Operations and Maintenance Services for Avaya Enterprise Telephony Systems, Unified Comms and Contact Centre Solutions. Operations and Maintenance Services Provide maintenance support to clients. Manage Service Desk ticketing. Provide technical assistance and support via phone, email or onsite. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same. Perform preventive maintenance of NICE voice recording systems. Plan and Implement of NICE voice recording systems for clients Provide presales & post sales support and maintaining all necessary technical documentation. Requirements Diploma or Higher NITEC in IT, Unified communications or Engineering field. Minimum 2 years experience working in a AVAYA Voice solutions. Avaya Engage or AVAYA trade recording certified will be preferred. Experienced in L1 to L2 resource with hands on AVAYA voice recording system with more than 2 years of experience and able to support and maintain AVAYAvoice recording system Abilities: Customer facing and managing abilities, positive, committed and independent Excellent communications and interpersonal skills Highly organized and able to work on own initiative to complete the range of tasks required Flexible and willing to work outside core business hours as required Rotated Standby duties #J-18808-Ljbffr
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Engineer - Voice Applications
1 day ago
Singapore UPPER SPRING CONSULTING PTE. LTD. Full timeWe are representing our client (A Systems Solution Provider) to look for an experienced Voice engineer to complement their existing team. Responsibilities Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation, maintenance, and management of the NICE voice...
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Voice Recording Engineer
2 weeks ago
Singapore Pontoon Asia Pacific Full time**Job Title: APAC Voice Recording Engineering, Chief Technology Organisation** **Your background** - We are currently hiring voice recording engineer managing the Trader and Enterprise Voice platforms. This role primarily focuses on voice recording systems (NICE). - Experience working in some manner within at least one of the following portfolios. - NICE...
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Voice Engineer
5 days ago
Singapore Unison Consulting Pte Ltd Full time**Responsibilities**: - Design, implement and support network / telephony infrastructure, including IP telephony, Cisco unified communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, Voice recording systems, Mobile Voice services in Asia/Pacific - Ensure and enhance Asia Pacific Network and Telecom services be in line with business...
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Voice Network Engineer
1 week ago
Singapore Sciente International Full timeWe are looking for an experienced Voice Network Engineer for the Technology Infrastructure Team within the banking industry; Mandatory Skill-set - Degree in Information Technology or Computer Engineering; - At least 5 years relevant experience in networking industry providing Cisco IP Telephony version 11 & above, Contact Center, Voice logging solutions; -...
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Engineer, Voice Engineering
1 week ago
Singapore Singtel Full timeJoin to apply for the Engineer, Voice Engineering role at Singtel . Get AI-powered advice on this job and more exclusive features. An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG...
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Voice Recording Engineer
2 days ago
Singapore Sopra Steria I2S Full time $80,000 - $120,000 per yearCompany:Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.Description:For this opportunity,...
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Voice Engineer
1 week ago
Singapore NXGEN COMMUNICATIONS PTE LTD Full timeNXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance. At NXGEN, we put our customers first and help them navigate their digital transformation with...
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Singapore AIA SINGAPORE PRIVATE LIMITED Full time**Job Description Summary** Provides voice, network and infrastructure engineering support, including administration, operational, planning, design of network infrastructure and services. - Manage and provide technical support of Network and Voice Infrastructure and services covering Contact Center, Back-office Telephony - Capacity planning for managed...
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Voice Network Engineer
5 days ago
Singapore Rapsys Technologies Full timeResponsibilities Manage post implementation support issues i.e fault call tickets Conduct post implementation review as part of quality process Participate in regular operations review meetings, including operational issues, tickets review etc. Conduct internal training as part of knowledge sharing Prepare network/voice analysis reports, including...
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Engineer (Voice Communications)
2 weeks ago
Singapore NXGEN COMMUNICATIONS PTE LTD Full time $90,000 - $120,000 per yearABOUT THE COMPANYNXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance.At NXGEN, we put our customers first and help them navigate their digital...