Customer Service Officer

2 weeks ago

Singapore Far East Organization Full time

Be among the first 25 applicants
About Us
Agape Services is a Christian social enterprise under Far East Organization, whose aim is to provide meaningful employment and benefits to people with disadvantaged background, as a demonstration of the love and teachings of Jesus Christ.
Job Title: Customer Service Officer
Company: Agape Services (moving and disposal, Agape Cleaning, Agape Laundry)
We aim to provide employment through our services to the disadvantaged who would otherwise not be able to cope in a regular work environment.
Responsibilities
Manage customers’ complaints, enquiries, issues and feedback
Support in sales calls to potential customers
Coordinate and execute new social media marketing initiatives and promotional activities (e.g. Facebook, Instagram, YouTube, Carousell, etc.)
Coordinate the daily operations of the self-storage business (PoS System for Self-Storage – SiteLink, Facility Management, Report Maintenance)
Support in administrative duties (e.g. Raising Purchase Requests, Quotations, Sending Invoices, Filing)
Perform any generic customer service functions
Requirements
Diploma in Business / Marketing / Marketing Communication / Customer Service / Hospitality
Microsoft Office skills are required
Minimum 1-2 years of experience in self-storage/retail industry
Able to work with multiple stakeholders
Willing to learn and results driven
Work Hours: Monday - Friday (9am - 6pm) | Saturday (9am - 1pm)
Seniority level
Entry level
Employment type
Full-time
Job function
Other
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