IT Service Desk Support

Position Summary The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.The...

Our client, one of Asia-Pacific’s leading organizations is looking for: **Service Desk Manager** **Responsibilities** - Lead and manage the daily operations of the IT Service Desk team, ensuring timely and effective resolution of support requests. - Supervise and mentor a team of helpdesk engineers providing Level 1 and Level 2 support for Microsoft 365...

Job description:· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.· Perform asset tracking of all corporate devices (from purchase to disposal)· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

Hot opportunity to work onsite with a **Global Investment Banking/Technology firm**. *** **Description** - The Executive Service Desk team is the front-door to IT support and the first line BlackRock employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and...

**Call Support Engineer / Service Desk Engineer** Our Esteemed and Reputable Client is looking for a **Call Support Engineer / Service Desk Engineer **Requirements**: - Good in IT Helpdesk/ Desktop. - Proficient in Level 1 & 2 Support/ Helpdesk/ Call Support. **- **Experience in handling IT Desktop, Service Desk and Helpdesk experience. - Experience in...

Service Desk Support (12 months contract)Join to apply for the Service Desk Support (12 months contract)role at NETS The BCS Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure...

**Job Description**: The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our...

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients. Having excellent...

Job Description Job Summary Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.Job Responsibilities Manage the Service Desk and staff to provide 1st level technical...

Service Desk Engineer (160) SGD 2600/Month **Working location**: Serangoon north **Details**: Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper documentation,...