F&B Retail Manager
1 week ago
Responsibilities :
Oversee daily operations, ensuring smooth and efficient service delivery.
Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.
Resolve issues and address customer complaints effectively.
Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.
Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.
Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.
Create and implement promotional ideas to attract more guests and increase local market sales.
Skills and Requirements :
Diploma in Hospitality Management or a related field.
Ability to set priorities, plan, organize, and delegate tasks effectively.
Leadership skills to motivate and develop staff while ensuring the achievement of goals.
2-3 years of managerial experience within the F&B industry.
5 days work week from Monday-Sunday.
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