IT Support Specialist

5 days ago

Singapore Tek Systems Full time

Overview We're looking for a confident, proactive IT Support Specialist to join our fast-paced Singapore office. This hybrid role offers flexibility, but presence is expected on key days for onboarding, leadership visits, and events. You'll be the go-to expert for all things onsite tech—supporting hardware, software, AV setups, and partnering with procurement to ensure smooth operations. Responsibilities Provide hands-on support for MacOS environments and other platforms. Troubleshoot network issues including VPN and connectivity problems. Manage incidents and service requests via Jira or similar ticketing systems. Support AV setups and live events, ensuring seamless execution. Act as the Subject Matter Expert for onsite technology, collaborating with legal and compliance teams when needed. Adapt quickly to evolving processes and find solutions independently. Experience required 3–4 years of experience supporting MacOS in a professional environment. Solid understanding of network troubleshooting (2–3 years), including VPN triage. Experience with incident management and ticketing systems ( Jira preferred). Ability to work independently, confidently, and resourcefully in a dynamic setting. Strong communication skills and a proactive mindset. We regret to inform that only shortlisted canddiates will be notified. EA Registration: Venetia Moss Allegis Group Singapore Pte Ltd, Company Reg No. N, EA License No. 10C4544#J-18808-Ljbffr

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