Stryker Group | Director, Workplace Operations

2 weeks ago


Singapore Stryker Group Full time

Summary
The Director, Workplace Operations, (APAC) is responsible for leading the day to management and operations of Stryker facilities in the region.
Reporting to the VP, Global Real Estate & Facilities, this role will serve as the primary point of contact for regional Senior Leadership and Country Management regarding our workplaces. The Workplace Operations team works to provide well-functioning buildings, safe and sustainable working environments, and workplace amenities that are fit for purpose.
The successful candidate will collaborate with RE&F colleagues to optimize our corporate real estate and facilities portfolio to enhance the customer experience, promote employee productivity and engagement, and optimize costs to enable scalability and growth.
This position can be based in Singapore or Sydney, Australia.
Essential Duties & Responsibilities
Lead the Workplace Operations team across the region(s), including subject matter experts in facilities, building infrastructure and engineering, maintenance and repairs, space utilization, workplace services, reception, and other related areas as needed
Ensure FM services and solutions are delivered in line with company objectives and standards, RE&F strategy, and compliance to local laws and regulations
Work proactively with local stakeholders in our commercial and manufacturing sites to understand their business requirements and partner with global RE&F colleagues in Real Estate, Design, and Construction to deliver transactions and projects
Develop strategic plans to allocate and manage space for maximum efficiency and agility
Lead third-party providers responsible for facilities, space planning, moves, food services, fitness center, hospitality, print services, janitorial, mail services and others as applicable
Work closely with the Global FM leader to manage strategic service provider relationship(s) and apply governance methodologies to ensure successful delivery of the related scope within trusted partnerships
Identify, recommend/document, and implement ways to drive optimal utilization of the facilities and related building services
Serve as the client representative for RE&F projects supporting renovations, expansions, and consolidations; lead parallel efforts of move planning, space programming and occupancy tracking
Assist and advise in developing and tracking building budgets for capital and operating expenses, including variance reporting; ensure quarterly reviews occur in region
Responsible for reporting and tracking of local and regional RE&F related information, working with other RE&F colleagues to create and deliver executive update summaries
Support optimization of Stryker’s facility assets through the development and implementation of programs for preventative maintenance and life-cycle requirement
Collaborate (and deliver where needed) facilities refurbishment and renovations in region
In partnership with RE&F colleagues, develop and implement pan-regional initiatives to enhance the workplace experience and improve financial performance
Collaborate with other Corporate Functions (e.g. HR, IT, Security, Legal & Compliance, Finance, EHS, etc.) to deliver services and solutions in line with Stryker company standards and objectives, as well as those programs that support the RE&F strategy
Support FM teams in maintaining landlord and local government relationships at each leased building location
Introduce industry best practices, technologies, and new ideas; modeling and implementing them with fit-for-purpose plans
Education & Training
Bachelor's degreein Facilities Management, Engineering, Real Estate, or related field
Strong knowledge of principles and practices of Facilities Management, Project Management, electrical and mechanical systems, construction, EHS (Environmental, Health & Safety), and all aspects of building operations
Financial acumen required for analysis and decision-making
Fluent in English
IFMA, CoreNet, BOMA, LEED, or relevant industry certifications preferred
Qualifications & Experience
10+ years’ progressive experience in Corporate Facilities Management, preferably in med tech, life sciences, or related field
Multi-country Facilities Management experience is essential
Experience leading remote teams that are cross-functional in nature
Proven track record of a service provider partnership in delivery of FM related solutions
Demonstrated success as a collaborative and strategic leader, one who fosters a customer-centric culture focused on engagement and responsiveness
Experience with overseeing budgets and financial management
Demonstrated record of change management, supplemented by strong organizational skills and an entrepreneurial spirt, couples with the ability to build diverse teams
Skilled with identifying clear and actionable goals, establishing priorities and achieving measurable results
Excellent organizational, analytical, written, and oral communication skills suitable for a wide range of audiences
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