Operational support systems and network support manager

3 days ago


Singapore This Is An IT Support Group Full time

Minimum qualifications:
Bachelor's degree in Computer Science, Engineering, IT System Administrator, or a related field, or equivalent practical experience.
5 years of experience in network operations and data communications.
5 years of experience in program management.
5 years of experience with network multilayered OSS, network design, and network security.
Preferred qualifications:
Experience with Enterprise Networking, e.g., L3 Routing, Switching (CISCO), SD WAN, and Security (e.g., FW).
Experience with Network Operations, OSS Systems, Software implementations, and lifecycle management.
Experience with data communications protocols, Data Network design, Open Network protocols, models, and strategies.
Familiarity with software/coding, operating systems, database structure, and related experiences.
Excellent communication and collaboration skills.
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company.
In this role, you will build, operate, and promote global infrastructure to support Google Global Networking growth and open networking objectives. This organization will require dedicated operations programs to help define, design, and deploy resources towards a cohesive and coordinated plan embedded within the Google Global Networking and wider Google Cloud division.
Responsibilities
Review Design, Implement, and Operationally manage Google Submarine Networks (GSN) Layer 2-3 IP Secure Data Communications Network (DCN) and Operational Support Systems (OSS) and Cloud-based applications and systems.
Work with stakeholders, supporting Global Submarine Networks (GSN), Network Operations center (NOC) to develop systems operating processes, in addition to the lifecycle management of the hardware and software elements incorporated into the OSS/DCN and maintain its functional capabilities, upgrades, enhancements.
Work with user groups, access Security, Engineering, Software teams, suppliers to develop improvements, innovation, improved processes in OSS usability and performance.
Monitor and troubleshoot network and OSS systems performance, Implement Service Performance Measures and Service Performance Analysis.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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