Network and System Support Professional

3 days ago


Singapore Sky Systems, Inc. (SkySys) Full time
About the Job:

This is a unique opportunity to join the IT team at Sky Systems, Inc. (SkySys) as a Support Services Technician. The successful candidate will have a strong background in network and system administration, excellent technical skills to troubleshoot and resolve complex technical issues, and experience working in a fast-paced IT environment. Key responsibilities include providing technical support for End User Computing devices, leading on the resolution of incidents, problems, and requests, and working closely with the Server and Networking teams.

Key Responsibilities:
  • Provide technical support for End User Computing devices
  • Lead on the resolution of incidents, problems, and requests
  • Work closely with the Server and Networking teams
  • Perform hardware/software installation and maintenance

Requirements:
  • Mid-Senior level experience in network and system administration
  • Strong understanding of ITIL concept & Service Now
  • Excellent technical skills to troubleshoot and resolve complex technical issues
  • Ability to work independently and in a team environment


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