
Chief Dining Experience Officer
6 days ago
Restaurant General Manager
Lead a team to deliver exceptional dining experiences, drive sales, and maintain profitability in a fast-paced restaurant environment. As a Restaurant General Manager, you will oversee daily restaurant operations to ensure smooth opening, service, and closing procedures.
Key Responsibilities
- Operations Management
- Coordinate effectively between front-of-house and back-of-house teams to deliver high-quality customer experiences.
- Maintain accurate records of attendance, safety checks, maintenance reports, and local licensing compliance.
- Implement cost control measures to maintain budget targets by monitoring daily sales and expenses.
- Staff Leadership & Development
- Recruit, train, and develop a motivated and skilled service team.
- Prepare and manage staff rosters and schedules to meet business demands.
- Conduct performance reviews and provide constructive feedback to enhance individual and team growth.
- Customer Service Excellence
- Ensure all guests have an exceptional dining experience by addressing and resolving customer complaints or issues promptly.
- Foster a customer-focused culture among staff to drive loyalty and retention.
- Gather customer feedback and implement improvements to enhance the overall dining experience.
- Financial Management
- Monitor and manage inventory levels, stock rotation, and ordering processes to minimize waste and optimize stock levels.
- Analyze financial data to inform business decisions and drive revenue growth.
- Marketing & Promotions
- Support the execution of promotions, special events, and marketing campaigns to drive sales and increase brand awareness.
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