Front Office Manager
2 weeks ago
An exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company. Marriott Hotels: Duxton Reserve Singapore, Autograph Collection Maxwell Reserve Singapore, Autograph Collection The Vagabond Club, a Tribute Portfolio Hotel The Serangoon Club, a Tribute Portfolio Hotel Restaurants & Bars: Yellow Pot, Anouska's (Duxton Reserve)Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)GupShup (The Serangoon House)Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide. You have access to the "Global Learning + Development" tool for personalized learning experiences to help you thrive in your Marriott career. Comprehensive health insurance plan with Raffles Insurance, with options to upgrade at subsidized rates. 2-night yearly staycation including meals and beverages (including alcoholic drinks) at any of the four Garcha Group hotels in Singapore. 20% discount on food & beverage at Garcha Group restaurants and bars and all Marriott hotels. Job Description & Responsibilities: Processing guest check-ins and room assignments, following hotel policies and accommodating special requests. Assisting with luggage, safety deposit boxes, guest room keys, transportation, etc. Collecting payments in accordance with cash handling and credit card policies. Answering inquiries about hotel services, events, directions, and attractions. Pre-registering, blocking reservations, and managing same-day and future bookings, including cancellations. Performing night audits and preparing reports. Handling loyalty program inquiries, including management of "Bonvoy" memberships. Maintaining punctuality, proper grooming, and professionalism. Managing the Front Office Team with the Front Office Manager, including rostering, appraisals, and disciplinary actions. Performing any other duties as assigned by management. Other Requirements: Candidate must possess at least a Professional Certificate/NITEC in any field. Required languages: English and preferably one other spoken language. At least 2 years of relevant work experience. Skills required: Opera, Marriott systems, hotel operations, diligence, trustworthiness, articulation. Preferably a Junior Executive in Hotel Management or Tourism Services or equivalent. #J-18808-Ljbffr
-
Front Office Manager
1 week ago
Singapore THE CLAN HOTEL Full time**Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...
-
Front Office Manager
1 day ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time**Purpose of Job The Front Office Manager oversees the front office team. He/She manages, supervises and coordinate the daily front office operation and ensure that all procedures are performed in accordance with established standard and procedures to reach optimal guest satisfaction. He/She monitors financial performance and works jointly with the...
-
Front Office Manager
6 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeTo ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...
-
Assistant Front Office Manager
10 hours ago
Singapore THE FULLERTON HOTEL Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
-
Front Office Manager
2 weeks ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
-
Front Office Manager
9 hours ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
-
Front Office Manager
2 weeks ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** Responsible for the day-to-day operations of Front Office, Executive Lounge and Concierge to ensure the achievement of established quality and service standards, and maximize the financial performance of the department. **Responsibilities**: - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the...
-
Assistant Front Office Manager
9 hours ago
Singapore ANDAZ SINGAPORE Full timeAndaz Singapore, the first Andaz hotel in South East Asia is looking for an Assistant Front Office Manager. Andaz meaning "personal style" in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the...
-
Assistant Front Office Manager
1 week ago
Singapore THE PAN PACIFIC HOTEL SINGAPORE Full timeThe Assistant Front Office Manager responsibilities includes deputising for the Front Office Manager, ensuring maximising of room revenue and profit through commercial rooms management and maintaining high standard of customer service within the department. He/she shall provide coaching, mentoring and administrative functions in the operational guest-facing...
-
Assistant Front Office Manager
3 days ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time**JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...