Call Centre Agent

**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Outbound Call Agent (Call Centre) x 3Salary: $ 2000 - $ 3000 + Commission Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah Requirements: Relevant experience Proficient in Microsoft Office applications (MS Word & Excel)Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

Inbound Call Centre Agent (24 hours shift) /Customer Service OfficerThis is a 12 months contract assigned to our clientWork Location: SuntecSalary Range : $2,500-$3,000Working Hours1. Comfortable with rotational shift2. (Night shift optional with $300 allowance)3. 44 hours per week (5.5 days of work)4. $100 PH allowance (if working on PH)Job Description1....

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

WE ARE HIRING! Create moments. Make a difference. Join us. Join our team as - **Vietnamese Remote Call Centre Agent** **Salary: $1000 to $1500** **Responsibilities**: - Handle outbound calls if required - Liaise with other support teams as required to resolve requests/issues in a timely manner **Requirements**: - Available immediately or on short...