
Technical Site Support Executive
2 weeks ago
Be the go-to expert on-site. Build a career where your technical skills make a real difference.
Join a leading brand in building materials
We're looking for a hands-on Technical Site Support Executive to join our team You will be supporting contractors, and getting involved in both product demonstrations and application troubleshooting and be the technical bridge between innovation and customer success.
Responsibilities
Provide technical assistance, pre-sales product demonstrations and site mock-up, application training & presentation to customers, colleagues as required
Report all product performance or installation related issues, either on site or during development to the Technical Manager, particularly where it may have an impact on the installation warranties
Conduct internal/external testing of materials
Fabricate product prototypes/sample boards for customers, intra-department needs
Troubleshoot and resolve any product or application problems on site immediately and/or coordinate with relevant departments for immediate remedial actions
Prepare reports and correspond with customers on product complaints, technical or application issues
Organize a routine site inspection, post-installation inspections and submit weekly report (site visits and issues faced at site) to Technical Manager on weekly basis
Assist and join-call in promotional activities, including training, exhibitions, conferences, demonstrations, etc. to enhance the brand names of Laticrete's products
Requirements
Candidates with prior experience on construction sites are preferred. Training will be provided upon confirmation of employment
You'll need to have your own transport (car or motorcycle) for site visits
Work Hours:
Monday to Friday, 8:30am–5:30pm || 5-day work week
Ready to Join Us?
Submit your application online with your resume , stating current and expected salary , availability , and reason for leaving current/ previous job.
Only shortlisted candidates will be contacted.
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