
Patient Experience Specialist
5 days ago
As a Patient Service Associate, you will play a vital role in delivering exceptional patient experience during the registration process. Your primary responsibility will be to schedule appointments and respond promptly to customer inquiries via phone and email. You will also be responsible for managing billing processes meticulously, ensuring accuracy and attention to detail.
Main Responsibilities:
- Customer Service Excellence: Deliver outstanding support to patients and their families, ensuring a positive experience throughout their visit.
- Appointment Management: Schedule appointments efficiently and effectively, minimizing wait times and maximizing productivity.
- Billing Oversight: Manage billing processes with precision, ensuring accuracy and attention to detail.
- Minimum Qualifications: GCE N/O Level, Nitec, Diploma, or equivalent.
- Customer Service Skills: Proven ability to deliver exceptional customer service in a fast-paced environment.
- Communication Skills: Effective communication and interpersonal skills, with the ability to work collaboratively with patients, families, and healthcare professionals.
We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Patient Service Associate, you will have the opportunity to work with a talented team of healthcare professionals who share your passion for delivering exceptional patient care.
About Us:
We are a leading provider of healthcare services, committed to delivering high-quality patient care and excellent customer service. Our team is dedicated to providing a safe, supportive, and inclusive work environment that promotes teamwork, respect, and open communication.
-
Patient Experience Specialist
2 days ago
Singapore beBeeCustomerSupport Full time $4,000 - $6,000Job Title: Patient Experience SpecialistKey Responsibilities:• Handle patient inquiries and schedule appointments through various channels (phone, email, SMS)• Coordinate medical appointments across different specialties and clinics• Process referrals from primary care physicians and external specialists• Send appointment reminders and follow-up...
-
Patient Experience Specialist
6 days ago
Singapore beBeeCoordinator Full time $50,000 - $70,000Treatment Coordinator Role">Our dental clinic seeks an experienced Treatment Coordinator to provide exceptional patient care and facilitate seamless treatment experiences.">This role requires a strong advocate for patients, ensuring a positive journey from consultation through treatment completion.">The ideal candidate will balance being a patient advocate...
-
Exceptional Patient Experience Specialist
6 days ago
Singapore beBeeCompassion Full time $40,000 - $60,000Exceptional Patient Experience SpecialistThe role of an Exceptional Patient Experience Specialist is vital in delivering outstanding patient care and ensuring a seamless care delivery journey.Key Responsibilities:Providing administrative support to patients, including registration and comprehensive explanations on what to expect during their care...
-
Patient Service Officer
2 weeks ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the Specialist Outpatient team. - Perform registration: key in patients’ data and register in the system. - Generate bill...
-
Patient Experience Associate
2 weeks ago
Singapore TUCKER MEDICAL PTE. LTD. Full time**Objective / Purpose of the Job** Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients. **Responsibilities**: - Administer...
-
Patient Experience Coordinator
1 day ago
Singapore beBeeCustomerService Full time $3,500 - $4,500Job Title: Patient Service Associate, Clinic">Are you a customer-focused professional looking to make a difference in the lives of patients?">As a Patient Service Associate in our clinic, you will play a vital role in delivering exceptional patient experiences.">Key Responsibilities:">">Register patients for visits to Specialist Outpatient Clinics;">Schedule...
-
Patient Experience Ambassador
5 days ago
Singapore beBeeCustomerService Full time $2,500 - $4,500Job Title: Patient Experience Specialist Key Responsibilities:Schedule appointments efficiently and effectively, minimizing wait times and maximizing productivity.Provide exceptional customer service to patients and their families, ensuring a positive experience throughout their visit.Manage billing processes meticulously, ensuring accuracy and attention to...
-
Patient Service Officer
2 weeks ago
Singapore SPECIALIST CARE GROUP PTE. LTD. Full timeSPECIALIST CARE GROUP PTE LTD Job details: Patient Service Officer/ Clinic Assistant Salary $2,500 - $3,000 a month Job type Full-time (5.5days/week) Job Scope Clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims. Perform basic...
-
Creating Meaningful Patient Experiences
1 day ago
Singapore beBeeChildLifeSpecialist Full time $90,000 - $120,000Child Life Specialist PositionJob Description:As a skilled Child Life Specialist, you will have the opportunity to make a meaningful impact on the lives of patients and their families. Your role will be to assess patients' psychosocial, financial, and environmental needs, and develop plans to address these needs in a compassionate and effective manner.You...
-
Patient Service Officer
1 week ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...