Executive, Patient Experience
6 days ago
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: National Heart Centre of Singapore Pte Ltd Job Category: Administration Posting Date: 16 May 2025The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders, communicating findings, and drafting replies. In addition, you will be involved in the recruitment of volunteers and service quality-related projects to promote service culture in NHCS. Job Requirements and Attributes Degree holder with at least 3 years’ working experience in a customer/patient service or feedback management role. Relevant working experience in a healthcare institution is preferred. Excellent command of English, both verbal and written. Strong interpersonal skills and the ability to empathise with patients while remaining calm and composed under pressure. Adept in conflict resolution. Ability to work independently and collaboratively within a team environment. #J-18808-Ljbffr
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Executive, Patient Experience
1 week ago
Singapore Singapore General Hospital Full timeThe Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders,...
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Senior/ Executive, Patient Experience
1 week ago
Singapore SingHealth Full time $90,000 - $120,000 per yearSingHealth Community HospitalsSenior/ Executive, Patient Experience (OCH)Job Category: AncillaryPosting Date: 28 Aug 2025Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to home or the...
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Patient Experience Associate
2 weeks ago
Singapore TUCKER MEDICAL PTE. LTD. Full time**Objective / Purpose of the Job** Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients. **Responsibilities**: - Administer...
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Patient Experience Associate
7 days ago
Singapore SingHealth Full time $40,000 - $60,000 per yearSingHealth Community HospitalsPatient Experience AssociateJob Category: AncillaryPosting Date: 11 Sept 2025Job ResponsibilitiesYou will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. You will establish positive rapport with patients...
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Manager, Patient Experience
2 days ago
Singapore SingHealth Group Full timeNational Neuroscience Institute of Singapore **Manager, Patient Experience**: - Job Category: Administration - Posting Date: 12 Jun 2025 **Responsibilities**: You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process,...
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Manager, Patient Experience
4 days ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...
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Manager, Patient Experience
2 days ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Requirements**: - Recognised Degree with at least 8 years of working...
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Singapore Singapore National Eye Centre Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: KK Women's and Children's Hospital Pte. Ltd. Senior/Associate Executive, Office of Patient Experience Job Category: Administration Posting Date: 2 Sept 2025Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the...
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Senior Manager, Patient Experience
2 weeks ago
Singapore Johnson & Johnson Full timeAs part of the Road to 10 Strategy, Janssen Asia Pacific has identified best-in-class Patient Experiences as a critical enabler to achieving business ambitions. As such, a revitalized approach to Patient Solutions has been identified as a foundation element of our strategy. In the newly created Senior Manager, Patient Experience role, you will be...
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Assistant Patient Experience Manager
1 week ago
Singapore Singapore General Hospital Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening...