Desktop Support

Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...

**Yue Hwa Chinese Products is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for a motivated and enthusiastic Junior Desktop Support professional to join our team.** **As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure. Your primary...

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

That’s Infotech are looking for a solution-focused desktop support specialist to provide our employees with hands-on, systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our customers’ IT infrastructure. To be...

**_Desktop Support Engineer (Desktop Support L2 + Data Centre) _** **Brief Description**: A dual role consists explicitly of an 80% Desktop support role & 20% Data Centre Operation role; he/she is to prioritise the Desktop Support role and take on the Data centre tasks whenever required. **Responsibilities**: **_Desktop Support (L2) _** - Provide IT...

Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...

Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. - Support on desktops, notebooks, printers, scanners hardware components. - Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows Applications. **Skill sets**: - Hardware Skill -...

**Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. - Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management -...

As a Desktop Support Engineer at Unison Consulting Pte Ltd, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware and software issues related to desktops, laptops, and other IT peripherals. This includes installing, configuring, and maintaining computer...

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...