Patient Service Associate, Toy Doctor
6 days ago
Join to apply for the
Patient Service Associate, Toy Doctor (Retail)
role at
Mandai Wildlife Group .
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, which will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.
Responsibilities
Engage and entertain guests through creating memorable experiences via Toy Doctor activities and workshops, encouraging participation and revisits.
Ensure positive customer interactions with guests.
Communicate clearly with guests and Toy Doctors, delivering basic toy repair and restoration with empathy and precision.
Address customer queries and complaints, ensuring guest satisfaction scores for Toy Doctor and GBR.
Uphold Mandai Wildlife Group values – ETHICS (Excellence, Teamwork, Hospitality, Integrity, Care for Wildlife, Sustainability).
Assist the Supervisor in driving Toy Doctor sales and experience conversion.
Learn and provide basic toy repair and restoration services.
Stay updated and share relevant park membership, conservation efforts, and related information to enhance guest experience.
Operate booking and customer data systems for smooth center operations.
Maintain store cleanliness and ensure Toy experiences are well represented.
Operate POS and backend processes, ensuring sales and inventory accuracy.
Perform other administrative activities as needed.
Job Requirements
Minimum GCE 'N' levels.
At least 1 year of relevant customer service experience.
Fun-loving; able to engage and entertain children of all ages.
Creative and open to new ideas.
Friendly, approachable, with a passion for service.
Service-oriented, patient, with good communication skills.
Interested in or possess basic sewing skills.
Able to work on weekends and public holidays.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Travel Arrangements
#J-18808-Ljbffr
-
Patient Service Associate, Toy Doctor
6 days ago
Singapore Mandai Wildlife Group Full timeJoin to apply for the Patient Service Associate, Toy Doctor (Retail) role at Mandai Wildlife Group . Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting...
-
Patient Service Associate
18 hours ago
Singapore Mandai Wildlife Reserve Full timeAdvertised on: 11 Aug 2025_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...
-
Patient Service Associate, Toy Doctor
2 weeks ago
Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...
-
Patient Service Associate, Toy Doctor
5 days ago
Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...
-
Patient Service Associate, Toy Doctor
5 days ago
Singapore Mandai Wildlife Group Full timeOverview Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature...
-
Patient Service Associate, Toy Doctor
2 weeks ago
Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks, connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...
-
Executive, Patient Service, Toy Doctor
3 days ago
Singapore Mandai Wildlife Group Full timeOverview Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature...
-
Executive, Patient Service, Toy Doctor
6 days ago
Singapore Mandai Wildlife Group Full timeOverview Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature...
-
Executive, Patient Service, Toy Doctor
3 days ago
Singapore Mandai Wildlife Group Full timeOverview Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment...
-
Executive, Patient Service, Toy Doctor
2 days ago
Singapore Mandai Wildlife Group Full timeOverview Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature...
