Digital Business Analyst, APAC

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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Purpose Statement
Boston Scientific is seeking a strategic and analytical
Digital Business Analyst, APAC
to support and enhance digital technology platforms across corporate and commercial functions in the APAC region. Based in Singapore, this role plays an important function in ensuring systems supporting Legal, Compliance, Human Resources, Regulatory, Finance, and Quality Assurance — as well as commercial domains — are aligned with business needs, globally consistent, and regionally effective. You will help drive operational excellence, improve user experience, and ensure that these business-critical applications are delivering measurable value while maintaining full compliance.
Who You Are
You are a business-savvy analyst with a deep understanding of functional processes and the ability to connect business users with technical solutions. You thrive in global, cross-functional environments and are comfortable navigating stakeholder needs across domains like HR, Finance, Legal, Regulatory, and QA. You bring strong communication and problem-solving skills, allowing you to act as a trusted advisor across regions and functions. Your ability to manage priorities, synthesize data, and collaborate with global IT teams makes you a catalyst for digital enablement across the enterprise in APAC region.
The Opportunity
As a
Digital Business Analyst , you will work across APAC and in partnership with local, regional, and global functional IT teams to ensure the success and scalability of enterprise applications. You will lead regional analysis and implementation activities across core corporate systems, ensure smooth adoption, and manage ongoing platform enhancements. From stakeholder alignment and requirement translation to solution validation and support, your impact will span both strategic planning and daily operational execution.
Key Responsibilities
Cross-Functional Stakeholder Engagement
Engage business leaders and process owners across Legal, Compliance, HR, Finance, Regulatory, QA, and Commercial teams to capture system needs and pain points
Act as a regional liaison between APAC stakeholders and various functional IT teams to ensure alignment in priorities, solution design, and governance
Requirements Gathering & Analysis
Lead workshops and interviews to collect and analyze business requirements
Document business processes, identify gaps or inefficiencies, and translate them into technical or functional specifications
Prioritize and manage a pipeline of digital improvement opportunities across multiple domains
Provide functional support for enterprise and commercial platforms, coordinating with BSC IT teams and vendors on issue resolution and enhancement delivery
Ensure applications are operating effectively, meeting SLAs, and aligned with global standards
Track system health, user adoption, and process performance metrics
Process Improvement & Solution Delivery
Evaluate current-state business processes and identify opportunities for simplification, automation, and optimization
Collaborate with product teams and developers on solution design and configuration
Support lifecycle activities including UAT coordination, go-live support, and post-deployment feedback loops
Data Analysis & Reporting
Utilize tools like Power BI, Tableau, and Excel to create dashboards and reports that support operational and strategic decision-making
Partner with business stakeholders to define KPIs and success metrics for each application area
Change Management & User Enablement
Support change initiatives with clear communication, training content, and end-user engagement strategies
Organize and facilitate onboarding, workshops, and enablement sessions across diverse user groups in APAC
Capture user feedback to drive continuous improvement in systems and support models
Compliance, Quality & Documentation
Ensure all systems meet applicable regulatory and compliance standards (e.g., HIPAA, GDPR, PDPA)
Maintain up-to-date documentation for requirements, configurations, validations, and support procedures
Partner with quality and audit teams as needed to support compliance readiness
Key Qualifications
Bachelor’s degree in Business Administration, Information Systems, or a related field
8+ years of experience in business analysis or digital solution delivery across multiple functional domains
Proven ability to work with diverse corporate functions such as Legal, HR, Finance, QA, and Regulatory Affairs
Strong understanding of enterprise applications, data flows, and systems integration
Familiarity with business intelligence and analytics tools (e.g., Power BI, Tableau, SQL, Excel)
Excellent stakeholder management and communication skills in English across cultures and regions
Preferred Qualifications
Experience in the medical device, pharmaceutical, or regulated industries
Exposure to enterprise systems such as SAP, Workday, Salesforce, Veeva, or other commercial and back-office platforms
Working knowledge of cloud platforms (e.g., AWS) or digital transformation initiatives
Fluency in Japanese and/or Mandarin is a strong advantage
Familiarity with APAC business culture and regional regulatory environments is a plus.
Requisition ID:
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you
Job Segment:
Compliance, Business Analyst, Quality Assurance, QA, Regulatory Affairs, Legal, Technology, Quality
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