Presales Engineer

1 week ago

Singapore SHOPLINE Full time

Founded in 2013, SHOPLINE is a leading and rapidly growing Software-as-a-Service (SaaS) provider, empowering retailers to level up their commerce, helping them to sell, market, and operate their business. SHOPLINE offers comprehensive unified commerce solutions for merchants, including e-commerce, social commerce, point-of-sale, and customer relationship management suite. SHOPLINE's open architecture and thriving partner ecosystem provide cutting-edge technologies that help merchants succeed in today's competitive market. Trusted by over 600,000 merchants, SHOPLINE serves esteemed brands such as In The Style, Peter Jackson, Lush, Sunnystep, and many more worldwide. Headquartered in Singapore, SHOPLINE operates globally with a dedicated team of approximately 2,000 employees. Job Responsibilities Build merchants confidence by acting as a technical business consultant in pre-sales phases. Engaging with clients through requirements discovery and strategic consulting sessions. Be a trusted advisor when it comes to E-commerce and provide best solution plans to our merchants. Creating customized product demonstrations and proof of concepts for use during on-site or virtual client demonstrations. Becoming an expert on our product ecosystem and integrations. Aligning with product and R&D teams on future roadmaps and sharing feedback on released features and client trends. Mentoring and coaching the sales team on technical aspects. Qualifications Strong business acumen and understanding of how businesses operate; Experience in SaaS and/or E-Commerce is a plus. Good rhetorical skills and experience in engaging with customers. Solid understanding of SaaS technologies and fundamentals. Ability to co-own the Sales Cycle together with the Sales Team. Curiosity when engaging with various stakeholders and new technologies. Deep understanding of technical strategy as it relates to operating and growing E-Commerce businesses. Demonstrate great solution selling – Through storytelling and solution demos, help merchants understand how we solve challenges and visualize their future with our products and solutions. Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on. Passion for technology & E-Commerce; Entrepreneurship and team spirit. Seniority level Associate Employment type Full-time Job function Software Development and IT System Custom Software Development #J-18808-Ljbffr

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