Guest service executive
3 weeks ago
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates personalized learning experiences designed to help you thrive in your Marriott career journey. 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars. We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return. You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service. Responsibilities include but are not limited to: Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Perform night audit during midnight shift and prepare necessary reports. Handle any Marriott-related enquiries. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Be on time and at work when scheduled and in proper uniform. Attend department meetings as scheduled. Maintain a consistent professional and positive attitude when communicating with guests and associates. Flexibility to work in other positions/departments as the need arises. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other duties/tasks as requested by management. #J-18808-Ljbffr
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Guest services executive
2 weeks ago
Singapore QT Singapore Full timeAre you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...
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Guest services executive
3 weeks ago
Singapore SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD Full timeMy client, a private clubhouse focusing on Fine Art Exhibits, private dining, and lifestyle concierge service for C-suite level private members, is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident in dealing and communicating with members. Role: Meet and greet VIP guests and offer assistance throughout their stay....
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Executive, guest service
3 weeks ago
Singapore CapitaLand Group Full timeYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure all guests are...
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Executive, guest service
3 days ago
Singapore CapitaLand Group Full timeYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure...
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Guest Service Ambassador
2 weeks ago
Singapore The Standard Hotel Full timeJob DescriptionAs a Guest Service Executive at The Standard Hotel, you will be responsible for delivering exceptional service to our guests.Responsibilities:Process guest arrivals and departures in a timely and efficient manner.Provide personalized service to meet the unique needs of each guest.Ensure accurate and efficient handling of front office cashiers'...
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Guest service executive
3 days ago
Singapore VILLAGE HOTEL BUGIS Full timeResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints...
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Guest service executive
1 week ago
Singapore RK Recruitment Pte. Ltd. Full timeJob Info: Working days: 5 days/weekOA shift: 7.30am to 5pm / 7am to 4.30pmOB shift: 1 to 10.30pm / 1.30pm to 11pmOC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am Job Scope: Provide courteous and efficient service and if possible to comply with each guest’s request. Ensure that all telephone calls are handled promptly within three rings. Be...
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Guest services executive
3 weeks ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Guest Services Executive (Conrad Singapore Orchard) (HOT0 B2 GW) Job Number: HOT0 B2 GW Work Locations: Conrad Singapore Orchard1 Cuscaden RdSingapore 249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,...
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Guest services executive
3 weeks ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Guest Services Executive (Conrad Singapore Orchard) (HOT0 B2 GW) Work Locations Conrad Singapore Orchard1 Cuscaden RdSingapore 249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...
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Guest services executive
3 weeks ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Guest Services Executive (Conrad Singapore Orchard) (HOT0 B2 GW) Job Number: HOT0 B2 GW Work Locations: Conrad Singapore Orchard1 Cuscaden RdSingapore 249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,...
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Guest services executive
3 weeks ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Guest Services Executive (Conrad Singapore Orchard) (HOT0 B2 GW) Job Number: HOT0 B2 GW Work Locations: Conrad Singapore Orchard1 Cuscaden Rd Singapore 249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional...
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Guest Service Executive
2 weeks ago
Singapore Far East Organization Full time**Job Overview**We are seeking a highly skilled Guest Service Executive to join our team at The Barracks Hotel Sentosa.Key Responsibilities:Manage front desk operations, including guest check-in and check-out processes.Provide exceptional customer service to all hotel guests, ensuring their needs are met promptly and efficiently.Handle telephone calls in a...
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Conrad service guest service executive
3 weeks ago
Singapore Hilton Worldwide, Inc. Full timeThis service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes. You have been signed out. This service is set to sign out after {0} minutes of inactivity. Job Description - Conrad Service Guest Service Executive (Conrad Singapore Orchard) (HOT0 AGW7) Job...
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Guest service executive
3 weeks ago
Singapore MARINA BAY SANDS PTE. LTD. Full timeSummary of Job Responsibilities Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. Job Responsibilities 1. Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in...
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Guest service executive
3 weeks ago
Singapore Hotel Fort Canning Singapore Full timeResponsibilities: Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements. Supervise all minibar records, financial postings, inventory, and late charges. Provide and perform foreign currency exchange accordingly to MAS requirements. Upsell or sell rooms with the correct method designed in order to...
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Senior/guest service executive
3 weeks ago
Singapore Success Human Resource Centre Pte Ltd Full timeJob Responsibilities: Work closely with the Assistant Manager and provide courteous services to guests, responding efficiently and tactfully to guests’ complaints, requests, and enquiries. Provide courteous and efficient service, complying with guests’ requests whenever possible. Ensure that all telephone calls are handled promptly within three rings....
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Guest service executive
3 days ago
Singapore Far East Organization Full timeProvide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints promptly according to...
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Guest services specialist
2 weeks ago
Singapore SilverDoor Asia Pte.Ltd. Full timeSilver Door is looking to recruit a Guest Services Specialist to be based in our Singapore office. This is an important guest-focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. In addition, you will support the account management team to manage client...
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Capella culturist
3 weeks ago
Singapore Capella Full timePosition Overview The role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. Stationed at The Living Room of the Capella Hotel, the Capella Culturist is responsible for assisting every guest with dining, transportation,...
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Senior / guest service executive
3 days ago
Singapore THE CLAN HOTEL Full timeWho are we? CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with...