Trading Application Support

2 days ago

Singapore CMC Markets Full time

The Trading Application Support team is an integral part of the wider IT Production department. The team is split across London and Sydney and responsible for providing application support for CMC Markets' award winning web- based trading platforms. This role reports into the regional Trading Application Support Team Leader, who provides support, management and escalation for the role.Tasks come via monitoring alerts or tickets raised by internal CMC teams. You will work closely with peers in London and Sydney, following current support processes to ensure that all incidents are resolved efficiently, and any changes are implemented successfully. The teams work in a mixed operating system environment (Red Hat 70% and Windows 30% of estate) with the London team primarily focusing on Red Hat trading applications and Sydney the Windows equivalents. You will also work to identify and implement new processes, procedures and automated solutions, ensuring an excellent and professional service is provided at all times. It is a fast-paced, process driven environment.**Responsibilities**: Using our 'follow the sun' support model, ensure maximum availability and performance of the company's trading applications across web, mobile and API channels;Plan, execute and review maintenance tasks and deployments between IT and development teams;Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training;Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role**KEY SKILLS AND EXPERIENCE** Knowledge of Microsoft Windows Server. Experience with working within financial industry;Experience with working within an ITIL framework;Experience with working with market data, FIX protocol CMC Markets is one of the world's first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people. #J-18808-Ljbffr

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