Application Support Analyst

5 days ago

Singapore STELLAR TRADING SYSTEMS PTE. LTD. Full time

**About the role: Application Support Analyst (on site)**:
This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key - both with clients and with colleagues across multiple teams and time zones.

You will be required to:

- Respond promptly to support requests and enquiries from clients.
- Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
- Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
- Conduct analysis of complex order and trade histories.
- Work directly with new customers to coordinate the deployment and configuration of the company’s products.
- Manage distribution and installation of software enhancements and upgrades.
- Work directly with various exchanges and our software engineers to test and conform new software releases.
- Work with our infrastructure team to test and complete various server and network upgrade projects.
- Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

**About you**:

- Have a Computer Science, Engineering, or related technical degree.
- You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
- Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
- Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
- You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
- Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
- Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

  • Application Support Analyst

    1 week ago

    Singapore U3 Infotech Pte Ltd. Full time

    Application Support Analyst (Singapore) Application Support Analyst will support investment book and financial instruments systems **Role/Job Description / Skills**: System deals with processing and keeping transactions of financial instruments (buy/sell/etc.) and also the positions. Technology stack - Familiar with Java, J2EE, Unix OS, Oracle...

  • Application Support Analyst

    2 weeks ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Application Support Analyst (MNC /High Bonus/ WFH Hybrid) - Basic salary + High Bonus + Attractive Benefits (depends on experience) - Permanent Role Not Specified

  • Application Support Analyst

    5 days ago

    Singapore Volt Singapore Full time

    **IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes - Uncovering areas for improvement - Performing requirement analysis - Stakeholder reports - Develop plans and monitor the performance of the rolled...

  • Application Support Analyst

    1 week ago

    Singapore SINGAPORE BUSINESS GUIDE PTE. LTD. Full time

    **Job Title: Application Support Analyst** **Salary Range: SGD3,000- SGD4,500** We are seeking an Application Support Analyst to join our team. You will be responsible for providing technical analysis and customer support for technical issues and change requirements. Your role will involve developing system enhancements, rectifying technical issues using...

  • Application Support Analyst

    3 days ago

    Singapore Volt Full time

    Location: - Singapore- Job Type: - Permanent- Salary: - S$3500 - S$5900 per month- Reference: - BBBH10378_1689218986- Contact: - Maverick Khoo- **IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes -...

  • Application Support Analyst

    16 hours ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    Job Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance.Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health checks,...

  • Application Support Analyst

    1 week ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is a leading company in Singapore, who is seeking to recruit an Application Support Analyst. **Application Support Analyst **Responsibilities**: 1) Deliver solutions to operations and business users. - Provide system impact analysis for new requirement and new functions turn-ons. - Review & prepare functional and design documents - Support...

  • Application Support Analyst

    1 week ago

    Singapore SmartStream Full time $60,000 - $77,000 per year

    DescriptionApplication Support AnalystSalary up to $77,500 SGD dependent on experience + bonus & excellent benefitsOffice Based Singapore roleWe have an Application Support Analyst opportunity to provide first and second level support to Smartstream's International Banking/Asset Management customer base, from our Singapore Product Centre. Support is provided...

  • Application Support Analyst

    7 days ago

    Singapore Sanderson-iKas Singapore Pte Ltd Full time

    We are looking to speak to Application Support Analysts! **Responsibilities** Application Monitoring Responsibilities - **Supervision**: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams. - **Support**: Manage overnight batches during Singapore morning/afternoon hours, ensuring...

  • Application Support Analyst

    2 weeks ago

    Singapore Sagl Consulting Full time $60,000 - $80,000 per year

    Job SummaryThe Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance.Key ResponsibilitiesMonitor and maintain application performance, availability, and security.Perform health checks,...