
Retail Shop Sales Manager
2 weeks ago
Retail Shop Sales Manager
- Achieving and maintaining sales KPIs
- Exceptional customer service skills
- Oversee day-to-day operations of the retail store
- Monitoring and managing stock inventory
- Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
- Driving and leading team to ensure sales KPIs are achieved
- Ensure adherence to health and safety regulations and perform regular check and ensure store's cleanliness and hygiene standards are maintained
- Building long-term relationships with clients. Managing conflict resolutions and client complaints
- Other ad-hoc duties as and when assigned by the management
Requirements:
- Possess excellent communication and interpersonal skills
- Able to work retail hours, including weekends and public holidays
- Proficient user in MS office software and POS system
- Service oriented and passionate to go the extra miles for customers
- Strive to achieve sales targets without compromising service excellence
- Honest and disciplined and have a friendly disposition
- Good team player with good working attitude
- Min 3 years of Retail Shop Sales Manager experience preferred
Customer Service Skills
Sales
Interpersonal Skills
Inventory
Exceptional Customer Service
Retail Sales
MS Office
Windows
Office Software
Team Player
Customer Service
Disposition
Service Excellence
Conflict
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