Sr Advisory Presales Enterprise Architect

3 days ago

Singapore SERVICENOW PTE. LTD. Full time
ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.
While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.
What you get to do in this role:
  • Engage with Telco CIOs, CTOs, enterprise architects, and business leaders to define platform strategies aligned with their digital priorities, such as BSS/OSS modernization, 5G rollout, NOC/SOC automation, and AI-driven service operations.
  • Translate complex network and operational challenges into innovative ServiceNow solutions across domains such as IT, customer operations, network operations, field services, and partner ecosystems.
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of large telecommunications providers throughTM Forum-aligned architecture models
    Network and IT service management unification
    Customer experience transformation
    Autonomous Network Ops - experience with strategy build and execution
    Support strategic initiatives such as telecom-specific use case development, industry solution design, and joint innovation programs.
  • Collaborate across pre-sales, product management, and industry go-to-market teams to shape and deliver Telco reference architectures and platform roadmaps.
  • Deliver workshops and strategic sessions tailored for Telco-specific challenges and maturity models (e.g., eTOM, Open Digital Architecture).
  • Contribute to the development of telecom industry whitepapers, demos, PoCs, and value frameworks.
Qualifications
In order to be successful in this role, we need someone who has:
  • 10+ years of technology experience, including 5+ years in the telecommunications industry, ideally in pre-sales, architecture, consulting, or technology strategy roles.
  • Strong knowledge of Telco business models, operations, and architecture frameworks, such as TM Forum ODA
  • Experience in delivering TM Forum Catalyst Project/s
  • Proven ability to influence Telco executives and technical stakeholders by articulating industry-specific value propositions and transformational outcomes.
  • Deep understanding of cloud-based platforms, SaaS architectures, and emerging technologies such as AI/ML, 5G, edge computing, and network automation.
  • Hands-on experience mapping Telco use cases to platform capabilities, such as:Product Catalog, pricing & entitlements
    Customer onboarding, activation & service orchestration
    Partner ecosystem integration & supply chain workflows
    Digital field service & workforce optimization
  • Experience with enterprise integration, data modeling, APIs, and microservices across hybrid technology landscapes.
  • Familiarity with ServiceNow or similar platforms (e.g., Salesforce, Oracle, Amdocs) preferred.
  • Strong communication and storytelling skills with the ability to translate technical solutions into executive-level business value narratives.

  • Advisory Solution Architect

    3 weeks ago

    Singapore ServiceNow Full time

    Advisory Solution Architect - Data Platform & RaptorDB Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Advisory Solution Architect - Data Platform & RaptorDB 2 days ago Be among the first 25 applicants Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Company...

  • Advisory Solution Architect

    2 weeks ago

    Singapore ServiceNow Full time

    Advisory Solution Architect - Data Platform & RaptorDB Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Advisory Solution Architect - Data Platform & RaptorDB 2 days ago Be among the first 25 applicants Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Company...

  • Enterprise Architect

    3 weeks ago

    Singapore Manpower Singapore Full time

    Join to apply for the Enterprise Architect role at Manpower Singapore 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Architect role at Manpower Singapore Get AI-powered advice on this job and more exclusive features. We are seeking a highly skilled and experienced Enterprise Architect to join our client's team. The ideal...

  • Enterprise Architect

    2 weeks ago

    Singapore Manpower Singapore Full time

    Join to apply for the Enterprise Architect role at Manpower Singapore 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Architect role at Manpower Singapore Get AI-powered advice on this job and more exclusive features. We are seeking a highly skilled and experienced Enterprise Architect to join our client's team. The ideal...

  • Advisory Solution Architect

    3 weeks ago

    Singapore ServiceNow Full time

    Advisory Solution Architect - Data Platform & RaptorDBJoin to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNowAdvisory Solution Architect - Data Platform & RaptorDB2 days ago Be among the first 25 applicantsJoin to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNowCompany...

  • Enterprise Architect

    1 week ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time $90,000 - $120,000 per year

    Our client is hiring seasoned Enterprise Architect to join the team in Singapore. Key Responsibilities: - Develop and maintain enterprise architecture frameworks - Collaborate with stakeholders to design and implement tailored IT solutions - Evaluate and recommend new technologies to enhance IT capabilities Requirements: years of experience in...

  • Digital Enterprise Solution Architect

    7 days ago

    Singapore Siemens Full time

    **Enterprise Solution Architect (Presales)** PROFESSIONAL **Change the future with us.** We are looking for dedicated and talented people who excel at formulating creative solutions for the ever-changing business environment. People who are passionate about supporting customers, fellow employees, and stakeholders with a digital growth mindset. At Siemens,...

  • Enterprise Deal Architect

    3 weeks ago

    Singapore ANKH Executive Full time

    Direct message the job poster from ANKH ExecutiveTitle: Enterprise Deal Architect – Payment Solutions (Senior Enterprise Payments Product Specialist)Location: Asia – Singapore or Hong Kong preferredAbout the Role:Our client, a global leader in financial technology solutions, is seeking a Senior Enterprise Payments Product Specialist to drive sales...

  • Presales Architect

    1 week ago

    Singapore NCS Group Full time

    Overview NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Presales Architect

    5 days ago

    Singapore NCS PTE. LTD. Full time

    Roles & Responsibilities NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and...