Collection and Operations Manager

2 weeks ago


Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

Overview
Pinnacle Credit Services is hiring a Manager, Collection and Operations to join the team in Aljunied.
Responsibilities
Collection management, operation and project management
Implement service strategies and service improvement
Conduct performance review including ensuring adherence to the Service Level Agreement
Team building and management
Maintain strong and cordial relationship with all clients
Customer sales and services advocacy
Familiar with MAS Guidelines on Outsourcing (OSPAR)
System implementation, integration and management
Any other ad hoc duties/projects assigned
Requirements
Candidate should possess at least a Degree in any discipline or relevant experience
Good communication skills, both verbal and written
Good presentation skills
Meticulous and with good interpersonal skills
Able to perform well under pressure and tight deadlines with minimum supervision
Minimum 3 to 4 years of relevant experience
Working hours
9.00am to 7.00pm (Monday to Thursday)
Friday: 9.00am to 6.00pm
5-day work week
Office hours
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