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    Location: AljuniedWe (Pinnacle Credit Services) are hiring a Manager, Collection and Operations to join our team.Responsibilities: 1) Collection management, operation and project management2) Implement service strategies and service improvement3) Conduct performance review including ensuring adherence to the Service Level Agreement4) Team building and...

Collection & Operations Manager

2 weeks ago

Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

**Responsibilities**:

- Collection management, operation and project management
- Implement service strategies and service improvement
- Conduct performance review including ensuring adherence to the Service Level Agreement
- Team building and management
- Maintain strong and cordial relationship with all clients
- Customer sales and services advocacy
- Familiar with MAS Guidelines on Outsourcing: (OSPAR)
- System implementation, integration and management
- Any other ad hoc duties/projects assigned

**Requirements**:

- Good communication skills, both verbal and written
- Good presentation skills
- Meticulous and good interpersonal skills
- Able to perform well under pressure and tight deadlines with minimum supervision
- Minimum 3 to 4 years of relevant experience