Guest Experience Leader
5 hours ago
Key Responsibilities: • Greet guests warmly upon arrival and establish a welcoming atmosphere.• Act as the primary point of contact for guest inquiries, concerns, and specialrequests.• Build positive relationships with regular and new guests to foster loyalty.• Monitor service quality throughout the guest journey, from arrival todeparture.• Handle guest feedback professionally, resolving issues promptly andescalating when necessary.• Maintain high visibility in guest-facing areas to address needs proactively.• Collaborate with front-of-house and back-of-house teams to ensure smoothservice operations.• Provide training and support to team members on delivering outstandingguest experiences.• Step in to assist during high-volume periods to ensure service consistency.• Gather customer feedback through surveys, reviews, or informalconversations.• Analyze feedback trends to recommend improvements in service oroperations.Requirements: • Previous experience in hospitality, customer service, or a related field;leadership experience preferred.• Exceptional verbal and written communication skills; ability to engageeffectively with diverse audiences.• Quick thinking with the ability to resolve conflicts and handle complaintstactfully.• Ability to motivate and support team members in delivering top-notchservice.• Adaptability to varied situations, including busy periods and challengingguest interactions.• Familiarity with POS systems, and guest feedback tools is a plus.
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Guest Experience, Team Leader
5 days ago
Singapore Four Seasons Hotels Ltd Full timeGuest Experience, Team Leader page is loaded Guest Experience, Team Leader Apply locations Singapore - Four Seasons time type Full time posted on Posted Today job requisition id REQ About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other...
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Guest Experience, Team Leader
1 week ago
Singapore Four Seasons Full timeJoin to apply for the Guest Experience, Team Leader role at Four Seasons . About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members create amazing experiences for guests, residents, and partners...
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Guest Experience Team Leader
2 weeks ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeAbout Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Guest Experience Leader
5 days ago
Singapore SAFFRONS @ 1163 PTE. LTD. Full timeResponsibilities Greet guests warmly upon arrival and establish a welcoming atmosphere. Act as the primary point of contact for guest inquiries, concerns, and special requests. Build positive relationships with regular and new guests to foster loyalty. Monitor service quality throughout the guest journey, from arrival to departure. Handle guest feedback...
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Singapore PAN PACIFIC SERVICED SUITES BEACH ROAD Full timeA leading serviced suite in Singapore is seeking a dedicated Guest Service Team Leader to supervise front office operations and enhance guest experiences. The ideal candidate will lead a team, manage guest concerns, and ensure adherence to company standards. Strong communication and problem-solving skills are essential. A background in front office...
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Guest Experience Agent
5 hours ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeWhat's the job? Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all employees and outsourced...
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Guest Experience
4 days ago
Singapore 5bc00310-6b0b-429b-a34f-82710c15228b Full time $30,000 - $36,000 per yearCreate unforgettable experiences. Lead a team. Grow with Singapore's Original Motion Art Space.About Motion Art SpaceMotion Art Space is Singapore's first and most viral motion art experience — featured by Vogue, The Straits Times, TimeOut, 98.7FM, and more. With over 1,300 five-star reviews and collaborations with global names like Rolls-Royce and Roger...
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Guest Experience Agent
1 week ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full time**What’s the job?** Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...
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Guest Experience Ambassador
3 days ago
Singapore MARINA PROPERTIES PRIVATE LIMITED Full time**At Pontiac Land, our Human Capital Vision is**: - Each individual valued, respected and contributing. _ - Each team cohesive, learning and aligned. _ - Each leader serving, coaching and modelling excellence.**Exciting benefits and opportunities await talents who join us! We seek to offer the following**: - A nurturing and team-based culture, with...
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Guest Experience Executive
7 days ago
Singapore Resorts World Sentosa Full timeA leading hospitality and entertainment resort in Singapore seeks an Executive, Guest Experience to oversee daily operations and provide exceptional service. The ideal candidate has a background in hospitality/business and at least 2 years of supervisory experience. Responsibilities include team leadership, operational planning, and maintaining high...