Customer service manager

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

The Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations. Main Activities: Supervising the daily operations of the customer service team Create and maintain...

Customer Service ManagerAt United Overseas Bank, we are seeking a skilled Customer Service Manager to lead our customer information team. In this role, you will be responsible for managing the day-to-day activities of the team, ensuring seamless customer service delivery and fostering strong relationships with our customers.Key ResponsibilitiesManage and...

About Us: We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore. Job Summary: As the Customer Service Manager based in Singapore,...

Roles & ResponsibilitiesAbout Us:We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.Job Summary:As the Customer Service Manager...

Key Responsibilities Lead and manage the counter service team, fostering a culture of excellence and accountability. Managed the counter service team’s rostering and leave requests Coordinate and manage pick up and delivery requests from customers with drivers using our driver management system Review attention to office and leather items from Counter...

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations....

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations....

Roles & Responsibilities DUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely. Gathers customer information thoroughly and effectively, accesses and satisfies client demands. Educates the salon customers based on their real needs during their visit to the...

Job Title: Senior Executive - Customer RelationsJob Summary:We are seeking a highly skilled and experienced Senior Executive - Customer Relations to join our dynamic team at LTA's Customer Service Centre. As a key member of our team, you will be responsible for delivering quality customer service, managing public queries via phone and written channels, and...

Job OverviewWe are seeking a highly skilled Customer Service Manager to join our dynamic team at Careers@Gov. This is an exciting opportunity for a senior executive to take on a leadership role in delivering exceptional customer service.About the RoleIn this key position, you will be responsible for managing public queries via phone and written channels,...

Job Scope: Create and implement innovative customer experience strategies that align with the company's values and elevate retail standards. Lead and motivate the Customer Experience Call Centre, cultivating a culture of excellence and accountability. Develop SOPs and implement continuous improvements for processes. Improve quality scorecard and...

Key Responsibilities:Forecasts financial, manpower, and operational requirements for key businesses. Identifies and pursues service agreement business in conjunction with marketing and sales.Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start-up and...

Join our high caliber Maritime Simulation team as a Service Engineer!Kongsberg Digital (KDI) is a provider of next generation software and digital solutions to customers within maritime, oil & gas, and renewables & utilities. The company consists of more than 1000 employees worldwide including software experts with leading competence within internet of...

We are seeking a Customer Service and Operations Manager to build a strong service culture and uphold service standards in LTA.You will leverage data analytics to enhance LTA's service strategy and support projects to strengthen the service culture in LTA.The officer will analyse data from LTA's customer feedback management system to draw actionable insights...

OverviewHSBC is a leading financial institution dedicated to delivering exceptional service and innovative solutions to its customers. Our Wealth and Personal Banking division is committed to providing world-class wealth management and borderless banking capabilities.The role of Executive Customer Service Manager is critical in ensuring that our customers...

About The Edge Partnership">We are seeking a Senior Customer Service Manager to lead our customer service team. As a key member of our management team, you will be responsible for overseeing the customer service strategy and ensuring that our clients receive exceptional service.">Key Responsibilities:Develop and implement a comprehensive customer service...