Employment Developer and Community Liaison

Job Description

This role involves working closely with our Monitoring and Evaluation team to review and refine implementation plans based on feedback and alignment with organisational objectives. Experience working with Non-Governmental Organisations (NGOs) is highly desired.

Key Responsibilities:

• To expand and grow employer partnerships, including outreach, participation in relevant industry talks, onboarding and sensitisation of employers, in line with organisational goals.
• Lead advocacy efforts in Diversity, Equity and Inclusion (DEI), living wage, core and stable scheduling, career progression, empathetic work environment, job redesign and other key directions according to organisational goals with employer partners.
• Manage relationships with key employer partners, providing timely and relevant support for their hires, conflict management, building long-term partnerships etc.
• Monitor and keep abreast of changes in the employment landscape, understanding growth and sunset sectors/job roles, regulatory requirements, government schemes etc.
• Plan and execute annual Employer Awards event, job fair if required.
• Lead participation in national job fairs and other outreach activities.

Employment Bridging

• Develop and lead execution of career coaching efforts for clients according to organisational goals and refine scope where necessary for new addressable client base.
• Develop, refine, drive and grow Train-and-Place efforts to support bridging efforts in growth industries accessible to clients.
• Drive employment bridging efforts with the team to ensure clients are well supported and followed through, including case management and providing additional support where necessary, working with other departments, social workers or befrienders to provide necessary support.
• Manage end-to-end process of employment bridging to ensure efficiency and meeting of clients' needs from career coaching, preparing of resumes, interview, placement, retention, negotiation, mediation and conflict management.
• Oversee and manage post-employment support with the team and take charge of conflict management between employers and candidates employed where necessary.

Social Mobility

• Work closely with Program Development and Incubator team in setting up SOPs for Social Mobility schemes and ensuring proper execution.
• Oversee, manage and drive team's success for social mobility schemes, providing insights for pilot schemes.
• Manage and approve any outgoing expenses for client-related training, financial support etc, ensuring timely and accurate disbursements.

People Management & Operations

• Responsible for team's growth and performance, building capabilities in Employer Engagement, Employment Bridging and Social Mobility programs. Manage team's expense budget and identify any potential significant deviations to the Executive Director.
• Oversee performance reviews, training and upskilling of existing staff within the team to enable them to fulfill their roles outlined in their job descriptions.
• Responsible for reporting, including funded projects reporting. Analyse data provided by Monitoring and Evaluation to refine and pivot existing work to meet changing needs. Support Executive Director in reporting to Program and Impact Committee (Board sub-committee) where necessary.
• Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Executive Director.
• Support funder management as required by Fundraising team.
• Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the organisation's goals.