Event Producer

5 days ago

Singapore Nirvana Asia Full time

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Responsibilities:
Materials Production:
Works with other key groups to produce all of the needed materials and supplies for event delivery including printed materials, assessments, publications, inventoried items, and more.
Finalize Event Logistics:
Coordinates on and off-site event logistics including classroom design and setup, breakout rooms, experiential space, transportation and meals; set up and break down of meeting rooms, AV equipment and other required technology. Serves as logistical liaison for participants and the delivery team.
Live Classroom Setup:
Coordinates event logistics including classroom layout, breakout rooms, other required space, hanging printed materials, placing participant materials, preparing facilitator space, and more.
Prepare Delivery Team Members:
Communicates regularly with the event delivery team to ensure clarity of status and to highlight any potential issues or needed mitigation strategies. Communicates with feedback coaches as necessary. Analyzes participant data to make peer and staff feedback assignments. Also determines other participant groupings based on event criteria.
Delivery Team Member:
Partners with event delivery team to make decisions during event preparation and delivery. Anticipates and acknowledges delivery team and client expectations during all event phases.
Live Classroom Support:
Serves as principal day-to-day contact for the delivery team to meet the needs of the group. Ensures the proper and timely preparation and delivery of high-quality event materials and supplies during the event execution. Available as needed when facilitators need support/assistance. Responsible for in-depth knowledge of operating procedures for tablets, PC equipment, multiple databases and proprietary systems.
Facilitate Event Closure:
Responsible for event closure by facilitating end of event debrief, documenting quality issues, ensuring 100% evaluation completion, breakdown physical classroom space, return unused inventory, process and email evaluation report to delivery team, resolve and closeout any open participant issues (e.g., request for a new coach, assessment rescore, emailing specific documentation, etc.).
Live Online Producer:
Rehearsals:
Schedules rehearsals as needed for Live Online events (schedules meetings, secures technology for rehearsal, provides staff schedule, etc.).
Transform live online training:
into a trouble-free, fast-moving, interactive session that keeps learners involved and the facilitator on track.
Virtual Classroom setup:
Producers set up the classroom, launch it in advance of the session start time, and ensure participants have the correct information to get into the session.
Troubleshooter:
A producer handles participants' technical issues behind the scenes while the facilitator keeps the flow of the course moving forward.
"Save the Day" Hero:
The producer will step in seamlessly and keep the participants engaged until the facilitator gets back online.
Question Monitor:
The producer keeps an eye on the chat window and answers questions that might arise during the session.
Manages Breakout Rooms:
Producers put participants into breakout rooms, help monitor them to ensure everyone is staying on task during an activity.
Manage Tools:
Create and launch polls, launch a whiteboard tool, and manage any other interactive tools needed in the session.
Process Compliance:
Responsible for process compliance through event closure.
Specific Knowledge, Skills & Abilities Required:
Business Acumen:
Understands the connection of their work to the organization's overall financial health.
Process Discipline:
Understands process as critical to ease of execution, client satisfaction, and innovation.
Client Focus:
Creates a "customer first" CCL to ensure a superior client experience.
Learning Agility:
Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Digital Skills:
Use the appropriate technologies at the right time, in the right way to find information.
Virtual Leadership:
Strong interpersonal skills; ability to articulate clear expectations and ensure team alignment.
Education and Experience:
Bachelor's degree strongly required or relevant work experience managing virtual meetings, training, or a technical background/experience.
Strong skills in Microsoft suite applications (Word, Excel, PowerPoint, MS Teams) required.
Exceptionally strong technical skills with Virtual Meeting platforms (Zoom, WebEx, Microsoft Skype for Business, etc.) required.
Other Requirements/Experience:
Up to 50% travel may be required, primarily to CCL various physical locations and select client sites.
Frequent travel to Singapore or other countries.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Event Producer?
Are you willing to travel for this role when required?
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