
Customer Service Officer
1 week ago
We are representing our client ( an established SME Lighting Manufacturing and Supply company) seek out suitable candidates for the role of Customer Service Officer. Job Summary The Customer Service Officer is the first point of contact between the company and its customers, representing the company’s image and values. The role involves handling customer inquiries, managing orders, coordinating with internal teams, and ensuring customer satisfaction through effective communication and service. Key Responsibilities Customer Support & Communication: Respond promptly to customer inquiries via email, phone, and instant messaging apps (e.g., WhatsApp), providing accurate product and service information. Customer Support & Communication: Handle customer complaints and Return Merchandise Authorization (RMA) requests, ensuring prompt resolutions. Customer Support & Communication: Support Sales by issuing and following up on quotations. Customer Support & Communication: Process orders, issue invoices, collect payments, and generate delivery orders. Order Fulfillment & Coordination: Coordinate with the Supply Chain team to align production with customer requirements and ensure timely delivery. Order Fulfillment & Coordination: Collaborate with the Logistics team to facilitate delivery for both local and export shipments. Order Fulfillment & Coordination: Prepare export documents, including packing lists, commercial invoices, and shipping marks. Order Fulfillment & Coordination: Arrange courier services and coordinate with freight forwarders for export shipments. Order Fulfillment & Coordination: Validate items before delivery for local and export customers, serving as a second pair of eyes to ensure accuracy and quality. Order Fulfillment & Coordination: Update customers on delivery schedules weekly. Customer
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Customer Service Officer
3 days ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...
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Customer Service Officer
7 days ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
6 days ago
Singapore SAFRA National Service Association Full time**Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
4 days ago
Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...
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Customer Service Officer, Front Desk
6 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
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Customer Service Officer, Front Desk
6 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
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Customer Service Officer
6 days ago
Singapore ADEMCO (FAR EAST) PTE LTD Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...
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Customer Service Officer
6 days ago
Singapore ADEMCO SECURITY PTE LTD Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...
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Customer Service Officer
6 days ago
Singapore Parkway Pantai Full timeCustomer Service Officer - to provide excellent customer service including patients, their relatives and referring doctors. **Key accountabilities**: - Provides excellent service to all customers - Performs efficient and accurate registration - Ensures billing and cashiering processes are accurately performed - Handles office equipment correctly and...
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Customer Service Officer @JR
3 days ago
Singapore SAFRA National Service Association Full timeSAFRA National Service Association – Boon Lay Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer breakdown. Attend to all...