Executive, SSI, Programme and Learning Services

1 week ago


Singapore Government Technology Agency (GovTech) Full time

Executive, SSI, Programme and Learning Services page is loaded
Executive, SSI, Programme and Learning Services Apply locations Singapore time type Full time posted on Posted 11 Days Ago job requisition id JR-
(What the role is)

  • Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s).
  • Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines.
  • Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET).
    (What you will be working on)
  • Provide customer service, course administration and logistics support for courses, assessments, events, etc.
  • Attend to phone calls, email and walk-in enquiries
  • Ensure good overall customer experience, and perform reception duty as and when needed
  • Handle and process course enrolment application from learners and organisations
  • Assist with admissions, process and screen applications
  • Assist with room bookings7. Work with Programme Managers to ensure smooth conduct of the courses assigned
  • Prepare and submit reports such as income and expenditure statements, course performance reports, funding reports, space utilisation, etc.
  • Follow-up on invoices, outstanding payments, refunds, appeals/waivers, etc.
  • Provide necessary learners' support to ensure smooth operation of the day to day classes for the programmes assigned
  • Adhere to the CET operational and Continuous Improvement Review (CIR)Audit

and Minimum Service Standard Audit requirements,

  • Submit enhanced Subsidy Grant Claims for learners on the SSG Training Partners Gateway (TPG) portal
  • Other duties as assigned

(What we are looking for)
Personal Competencies:

  • Customer-centric
  • Able to multi-task
  • Problem-solving skills
  • Proactive, self-driven
  • Organised and systematic
  • Detail-oriented, meticulous

Skills & Knowledge:

  • Effective communication and interpersonal skills
  • Proficient in Microsoft Officeapplications such as Word and Excel
  • Good writing skills

Experience:
At least 1 year of working experience in training administration.
Preferred: Relevant experience in CET Centre.
Similar Jobs (1)
Executive, SSI, Programme and Learning Services locations Singapore time type Full time posted on Posted 11 Days Ago
#J-18808-Ljbffr



  • Singapore Government Technology Agency (GovTech) Full time

    Executive, SSI, Programme and Learning Services page is loadedExecutive, SSI, Programme and Learning ServicesApply locations Singapore time type Full time posted on Posted 11 Days Ago job requisition id JR-10000036652[What the role is]1. Provide full range of administrative support and customer service to learners and organisations for courses under assigned...


  • Singapore NCS National Council of Social Service Full time

    **[What the role is]** The Lead Executive is responsible for supporting the transition from SSI’s legacy system to a new integrated Learning and Training Management System (iLTMS) to enhance the delivery of learning experience for learners. He/she will support the coordination of system-related meetings, training sessions, and User Acceptance tests with...


  • Singapore NCS National Council of Social Service Full time

    [What the role is] [What the role is] 1. Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s). 2. Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines. 3. Implement learning activities for the social service...


  • Singapore NCS National Council of Social Service Full time

    The Manager, Learning and Professional Development (LPD), is responsible for developing relevant learning programmes for the social service sector in a responsive manner. This will be reflected in speed to develop, market & implement learning provisions, and high take-up of SSI products. You will serve as the LPD representative in assigned cross-unit teams...


  • Singapore NCS National Council of Social Service Full time

    The Assistant Manager, Learning and Professional Development (LPD), supports the development of relevant learning programmes for the social service sector in a responsive manner. This will be reflected in speed to develop, market & implement learning provisions, and high take-up of SSI products. You will serve as the LPD representative in assigned...


  • Singapore National Council of Social Service Full time

    **What the role is** - The Assistant Manager, Learning and Professional Development (LPD), supports the development of relevant learning programmes for the social service sector in a responsive manner. This will be reflected in speed to develop, market & implement learning provisions, and high take-up of SSI products. You will serve as the LPD representative...


  • Singapore beBeeAdministrative Full time $45,000 - $60,000

    About this roleWe are seeking a highly motivated and organized individual to fill the position of Programme and Learning Services Executive. This is an excellent opportunity for someone who wants to make a meaningful contribution to our organization. The successful candidate will be responsible for providing administrative support and customer service to...


  • Central Singapore Avanade Full time

    **Key Role Responsibilities**: - Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by QRM - Builds data transformations with SSIS including importing data from files, moving data from one database platform to another - Debug and tune SSIS or other ETL processes to ensure accurate and...

  • Ssis Developer

    2 days ago


    Singapore CONTINENTAL FOOD & LEISURE HOLDINGS Full time

    **Project Overview**: Our Client is delivering advanced technological solutions across various system streams and sub-components. The role centers on driving architectural design and system integration while ensuring scalability, quality, and performance in solution implementation. **Key Responsibilities**: - Serve as the Subject Matter Expert (SME)...

  • Manager, Community

    6 days ago


    Singapore NCS National Council of Social Service Full time

    [What the role is] To assist in the overall implementation of strategies and plans in the focus areas of (1) analysis of social service sector's learning needs through data analytics and ground engagements (2) development of partnerships and promotion of SSI's learning provisions to meet sector learning needs (3) marketing support lead for the SSI team,...