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Programme and Learning Services Executive
3 weeks ago
We are seeking a highly motivated and organized individual to fill the position of Programme and Learning Services Executive. This is an excellent opportunity for someone who wants to make a meaningful contribution to our organization.
The successful candidate will be responsible for providing administrative support and customer service to learners and organizations for courses under assigned portfolios. They will also implement learning activities for the social service sector while adhering to guidelines related to management of Continuing Education Training centres.
Key responsibilities include:
- Providing full range of administrative support and customer service to learners and organizations;
- Implementing learning activities for the social service sector;
- Assisting with admissions, processing and screening applications;
- Preparing and submitting reports such as income and expenditure statements, course performance reports, funding reports, space utilization;
- Following up on invoices, outstanding payments, refunds, appeals/waivers etc.
In addition to these key responsibilities, the Programme and Learning Services Executive will also have the opportunity to work with programme managers to ensure smooth conduct of courses assigned, assist with room bookings, and provide necessary learner support to ensure smooth operation of day-to-day classes for programmes assigned.
Requirements- Able to multi-task;
- Problem-solving skills;
- Proactive, self-driven;
- Organized and systematic;
- Detail-oriented, meticulous;
- Effective communication and interpersonal skills;
- Proficient in Microsoft Office applications such as Word and Excel.
- Opportunity to work in a dynamic and supportive team environment;
- Chance to develop new skills and knowledge in training administration;
- Fulfilling work that contributes to the betterment of society.
