Automotive Customer Service Officer

3 days ago


Ubi, Singapore GRIFFIN HR CONSULTANCY PTE. Ltd Full time $3,500

Description Location: Ubi (In between Taiseng & Macpherson MRT) Salary: Basic up to $3,500 (depending on relevant experience) + Variable Bonus Working Days:Mon to Fri: 8:30am - 6pmAlternate Saturday: 8:30am - 12:30pm Key Duties:Handle and analyse customer feedback to identify service gaps and improve aftersales experience.Work closely with service teams to implement improvement plans and maintain service excellence.Prepare reports on service metrics and customer satisfaction trends for management review.Support and execute customer delight initiatives to enhance brand loyalty and service quality. Key Requirement:Min DiplomaCustomer service, preferably in automotive aftersales or related industry is highly advantageous Please submit your updated resume on Whatsapp at wa.me/ or press the APPLY NOW BUTTON. By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application. Please be notified that only shortlisted candidates will be notified. Charlotte Loh| Reg No.: R Griffin HR Consultancy Pte Ltd | EA Licence No.: 23C1449 #J-18808-Ljbffr



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