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Introduction to GoNetZero
GoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates (RECs) and carbon credits (CCs). It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company.
GoNetZero’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organisations’ emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximise the output and lifespan of their renewable energy assets across multiple sites on a single dashboard. Additionally, GoNetZero provides custom solutions tailored to clients’ decarbonisation needs.
We are looking for an adept Operations Executive with a specific focus on RECs to join our dynamic team. This role entails understanding the nuances of the RECs sales processes and ensuring a seamless operational journey for our clients.
Key Responsibilities
End-to-End RECs Sales Process Management: Oversee and continuously refine the complete sales operations process, registration and issuance of RECs, ensuring a seamless interface between internal teams and clients.
Registry Applications, Documentation Verification of documentation provided by customers for the registration of renewable energy assets and their energy generation data.
Communicate with customers to resolve issues and address enquiries needed to ensure successful assets onboarding.
Asset registration and energy generation applications onto Registry platform(s) and liaisons with the Registries personnel.
Coordinate with Finance team to ensure smooth execution of financial transactions (payment and collections) with our customers.
Documentation Management and Reporting: ensuring proper documentation in place with change tracking.
Execution of RECs transfers & retirements between the subaccounts on the Registry platform(s).
Customer Onboarding: Ensure that new customers are smoothly integrated into our system, with an emphasis on their specific requirements in the realm of RECs.
Customer Support: Offer dedicated helpdesk support for all REC-related queries, service requests, and configuration changes.
Performance Reporting: Gather, consolidate, and report data concerning the REC sales lifecycle, aiding in data-driven decision-making processes.
Requirements
Diploma or Bachelor’s Degree in Supply Chain Management, Finance, Business Administration or a related field with minimum 3 years of working experience.
Strong analytical skills, highly comfortable with Excel and handling large data sets
Highly detailed and meticulous with positive attitude and willing to learn.
Self-motivated, able to work under pressure with good time management and task prioritization skills
Able to work independently as well as a team player with commitment and initiative
Strong communication and interpersonal skills, ensuring clear communication and managing expectations both within the team and with our clients
Good in Microsoft Office applications such as Excel, Word and PowerPoint
At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:
Institution-first Mindset - Put the interest of the Group ahead of individual interests.
Collaboration - Deliver through collaborating across markets, businesses and functions.
Accountability - Hold team and self-accountable to deliver on our commitments.
This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.
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