Telemarketing - product specialist (perm, with comms) #cw

3 weeks ago


Singapore RecruitFirst Pte. Ltd Full time

Product Specialist, Telemarketing You will have the opportunity to market personal line products to bank customers through outbound efforts and provide exceptional service for inbound sales inquiries.You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies. Job Purpose: Achieve sales target KPIs, call quality and operational standards; Identify opportunities for cross-selling and up-selling; Handle and follow up with customer enquiries with confidence; Convert leads provided by the bank to sales through telemarketing activities; Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards; Liaise with internal departments on policy fulfillment; Requirements: Minimum GCE ‘O’ Level / Diploma Possess BCP, PGI and HI (Will have to take the paper if do not possess) Confident communicator with excellent verbal and written skills Comfortable with outbound calls and stakeholder interactions Strong persuasion and negotiation skills Patient and resilient to handle rejection and objections Independent, organized, and positive worker with excellent interpersonal skills Good team player with ability to multitask and meet high service standards; Proficient in Microsoft Office and able to multitask to efficiently reply to enquiries; meticulous in documentation and fulfillment work Singaporeans only Wang Chloe | R23118712Recruit First Pte Ltd (13 C6342) #J-18808-Ljbffr



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