Adult Learner Programme Coordinator

2 days ago

Singapore beBeeManagement Full time

Job Description

At the National University of Singapore, we are seeking a seasoned professional to support programme management in a new MSc programme targeting adult learners. This programme is led by the NUS Business School.

The successful candidate will be responsible for ensuring the smooth and effective operation of the programme, while maintaining its integrity and aligning with established standard operating procedures (SOPs). Key duties and responsibilities include:

  • Overall Programme Management: Ensure the programme runs smoothly and effectively, keeping the needs of adult learners in mind while maintaining the integrity of the programme and at the same time, aligning with SOPs set for the rest of the MSc programmes
  • Class Timetable Scheduling and Course Registration: Coordinate, de-conflict and manage all course outlines and timetable matters related to the programme with academic departments, to ensure standardisation and adherence to timelines
  • Student Record Management: Monitor and track adult learners' workload and progress, and respond promptly on all learners' matters including applications for Leave of Absence, Academic counselling matters etc.
  • Faculty Matters: Coordinate with HR and Finance departments where necessary on the engagement of instructors
  • Exam Processing: Track and monitor the timely upload of marks by faculty, ensuring zero discrepancy
  • Student Feedback: Data preparation for the Student Feedback System, compile feedback reports for the MSc Programmes Office and Academic Director, and monitor follow-ups if any

In addition, the successful candidate will lead a functional role within the Programme Management team and work closely with all members of the team. The ideal candidate will possess strong written and oral communication skills, experience in working with and managing adult learners, and the ability to manage multiple and competing tasks and deadlines well.

We offer a dynamic and inclusive work environment with opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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