AI Specialist Sales Lead

1 day ago


Singapore Zendesk Full time

As the AI Sales Specialist Lead for the APAC region, you will be instrumental in driving the growth and adoption of our full suite of AI products. In this quota-carrying, leadership overlay role, you will guide and mentor a high-performing team of AI Sales Specialists and work closely with Core Sales Managers across APAC markets. Leveraging your technical acumen, sales leadership, and deep regional expertise, you will shape, execute, and scale go-to-market strategies to deliver value-driven AI solutions to customers—accelerating business growth in both mature and emerging APAC markets. Importantly, this role is for a player-coach. In addition to leading an ambitious and agile team, you may also be required to lead key opportunities in the region. Main Responsibilities Own regional AI sales targets ; develop and deliver the regional strategy to meet and exceed quotas across diverse APAC territories. Collaborate with local Core Sales teams and country managers to tailor, execute, and optimize sales plans for both new and existing accounts. Proactively lead large, complex deal pursuits and strategic customer engagements, providing expertise and executive presence at all stages of the sales cycle. Customer & Stakeholder Engagement Build and nurture strong relationships with key customers and partners - understanding their challenges and aligning the Zendesk AI portfolio to their goals. Champion a value-based, consultative approach to selling AI products that aligns to customer goals, industry-specific requirements, and emerging regional trends. Oversee regional support of AI product trials, proofs of concepts (POCs), and customer success stories, demonstrating clear value and positive business impact. Collaborate closely with APAC GTM leadership, supporting them to drive greater growth and adoption of our AI portfolio through joint



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