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Deal Desk Manager

2 weeks ago

Singapore SimilarWeb Full time

Similarweb is a place for the dreamers. A place to grow personally and professionally, by constantly challenging yourself and the status quo, bringing in new ideas, and simply daring to explore... In Similarweb you'll be surrounded by talented individuals that are passionate about data, technology, and people.
For five years running, Similarweb has been chosen as one of Dun & Bradstreet's top best hi-tech companies to work for in Israel. We raised over $240M and have 800 employees across 10 global offices. In May 2021, we began trading on the New York Stock Exchange (NYSE), and we couldn't have done it without each and every one of our Similarwebbers.
We believe in balancing between the flexibility of working from home and the fun of working together and face-to-face personal connections. That is why, at Similarweb we have implemented a Hybrid model, in which you work from the office 3 days and can decide to work from home two days a week. Enjoying the best of both worlds
We are looking for a
Deal Desk Manager
to join our Deal Desk team. As a Deal Desk Manager at Similarweb, you will support the go-to-market organization throughout their deal cycle by facilitating contract reviews and managing quote-to-cash processes. Reporting to the Head of Deal Desk, you will partner with Similarweb's global GTM organization, Finance, Legal, and Operations teams on policies and processes to accelerate deal cycles and maximize revenue. You possess a team player attitude and the ability to work cross-functionally in a fast-paced and dynamic environment.
RESPONSIBILITIES:
Serve as GTM's trusted advisor as well as the centralized and primary source for all their quote-to-cash requests.
Act as GTM's main POC, liaison and advocate, managing all internal disputes, and coordinating all cross-functional collaboration throughout the deal cycle with Legal, Finance, and other stakeholders involved in the deal-closing process.
Compliance: trained and fluent in all the company's commercial policies, ensure all deals comply and otherwise escalate to respective stakeholders accordingly.
Doc review & data alignment: make certain that data is consistent across signed contracts, Salesforce, and subscription management/billing system when processing deals, so all opportunities are processed efficiently and accurately.
Assist legal in reviewing and approving (solely) commercial and/or administrative redlines and work with the Legal-DD playbook to customize non-standard contracts with template language.
Maintain ongoing training and refresher sessions with the GTM teams to emphasize best practices and how-tos.
Constantly work to identify process gaps and bottlenecks and provide solutions for improvements to optimize current processes and workflows.
REQUIRED SKILLS:
1+ years of Deal Desk experience.
Fluent in English - a must.
Salesforce experience - a must.
Microsoft office (Word, Excel, etc.) - a must.
Strong understanding of the sales deal cycle and the ability to navigate and progress long, complex sales cycles.
Strong understanding of various licensing models including but not limited to term and subscription-based pricing.
Ability to thrive within a fast-moving environment with organizational changes.
Strong time management, organizational, critical thinking, and problem-solving skills.
Highly organized with strong attention to detail.
Ability to work independently as well as collaboratively in a team environment.
Ability to work well under pressure and under critical timelines.
Ability to work extended hours at end of month and end of quarter.
Excellent written and verbal communications skills.
PREFERRED SKILLS:
CPQ (Configure Price Quote).
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