
Customer Service Executive
1 week ago
Company Description Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia Role Description We are looking for a Customer Service Officer / Executive at SH Cogent Logistics Pte Ltd. The officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations in their logistics needs. Responsibilities Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled. Perform job creation for trucking / storage activities. Monitor progress of job order and shipments adhering to deadlines or specified dates. Communicate to operations staff the customers’ trucking or storage requirements so that operations team will carry out the trucking or storage or shipment activities. Monitor job and provide timely updates for shipment, including updating of container details into system. Advise customers on delivery schedule / inventory report. Maintain inventory report and undertake monthly closing of trucking jobs. Assist in billing, issuance of debit notes and credit notes and accruals. Ensure proper documentation and filling of invoices and job sheets. Assist in permit declaration for job orders when required. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints. Assist superior to implement improvement plans for the team. Assist in ad-hoc quotation or commercial rates requests from customers. Assist superior to gather data and perform reporting as and when required. Requirements Diploma or equivalent in logistics, supply chain management, business administration, or a related field. Experience in customer service / shipping documentation role in a 3PL company. Experience with TradeNet is an advantage. Able to perform overtime when necessary. Other Information: Alternate Saturdays (Mon - Fri: 8.30am - 5.45am, alternate Sat: 8.30am - 12.30pm)2 ways company transport @ Jurong East Daily meal subsidies In-house gym Dental, medical, insurance benefits #J-18808-Ljbffr
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Customer Service Executive
1 day ago
Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full timeJob Title: Customer Service Executive - BYD/Denza 5.5days works week Location: Ubi Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with internal departments, including...
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Customer Service Officer
1 day ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...
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Brand Ambassador
5 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full timePERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...
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Customer Relationship Manager
5 days ago
Singapore Logistics Executive Full timeCustomer Relationship Manager An experienced KAM is need to take the next step in their career and lead a team of 2-3 KAM's and also a small customer service team for this leading European logistics company which specialises in Luxury Fashion distribution and also FMCG distribution. Working across a small portfolio of clients, you will be spearheading the...
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Customer Service Executive
1 week ago
Singapore Trelleborg Sealing Solutions Full timeJoin to apply for the Customer Service Executive role at Trelleborg Sealing Solutions 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions Get AI-powered advice on this job and more exclusive features. Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to...
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Customer Service Executive
3 days ago
Singapore ANSYNC GLOBAL PTE. LTD. Full time**Customer Service Executive** **Location**:7500A Beach Road, #04-320 The Plaza Singapore 199591 **Department**: Reservations / Customer Service **Reports To**: Station Manager **Job Summary**: We are seeking a detail-oriented and customer-focused **Reservations Specialist cum Customer Service Executive**to handle reservation requests while delivering...
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Customer Service Executive
7 days ago
Singapore JWEN MARKETING PTE. LTD. Full timeCustomer Service Executive Location: Central Type: Full-time Job Summary We’re looking for a Customer Service Executive who will be the first point of contact for our customers. You’ll handle inquiries, resolve complaints, and provide accurate information about our products and services, ensuring a smooth and positive customer experience. Key...
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CUSTOMER SERVICE MANAGER
2 weeks ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & Responsibilities Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for customers Inventory...
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Customer Service Executive
5 days ago
Singapore Phoenix Contact (SEA) Pte Ltd Full timeCOMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...
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Customer Service Executive
3 days ago
Singapore Phoenix Contact (SEA) Pte Ltd Full timeCOMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...