Head of Client Relations

5 days ago


Singapore Margin Wheeler Pte Ltd Full time

Margin Wheeler is Singapore's leading corporate service provider, delivering award-winning incorporation, corporate secretarial, accounting, and tax solutions. We are looking for a dynamic and client-focused Head of Client Relations to lead our client servicing function, ensuring exceptional service delivery and long-term client satisfaction.
Key Responsibilities
Lead the Client Relations team to manage and grow client accounts.
Build and maintain strong, long-term relationships with key clients.
Oversee client onboarding and ensure smooth service delivery.
Act as the main escalation point for complex client issues.
Work closely with internal departments to ensure seamless coordination for client needs.
Identify opportunities to upsell and cross-sell services.
Monitor client satisfaction metrics and implement improvement initiatives.
Represent the company at networking events and industry functions.
Requirements
Diploma/Degree in Business, Marketing, or related field.
5+ years' client relationship management experience , with at least
2 years in a leadership role.
Proven track record in managing high-value client portfolios.
Excellent communication, negotiation, and interpersonal skills.
Strong problem-solving abilities and a client-first mindset.
Experience in a professional services or corporate services firm is an advantage.
Why Join Us
Lead the client servicing arm of an award-winning corporate services leader.
Opportunity to work with diverse portfolios, from SMEs to MNCs.
Supportive, growth-oriented environment with career advancement opportunities.
#J-18808-Ljbffr


  • Head of Sales

    2 weeks ago


    Singapore Head of China Operations Full time

    Head of Sales, Southeast Asia (CAE Software) Location: Singapore Reports To: Chief Executive Officer (CEO) Role Overview This is a founding position as our first local commercial hire in Singapore. Your mandate is to take our CAE (Computer-Aided Engineering) software from market entry to scalable growth across Southeast Asia. Key Responsibilities ...


  • Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...


  • Singapore beBeePublic Relations Full time $50,000 - $70,000

    About the Role">This role is centered around delivering comprehensive communication services across consumer PR, IMC and regional marketing. The focus will be on tech (smartphone, wearables, EV) and lifestyle (fashion, photography, travel, etc.) with an emphasis on Southeast Asia.]You will work closely with various stakeholders, including regional media/KOL...


  • Singapore beCuriou Full time

    Client Relations Director | Head of Sales Asia (HNW) We are seeking a senior travel industry professional to lead client relations and sales for Asia, with a focus on Ultra-High-Net-Worth and High-Net-Worth clients. The role requires designing and delivering complex, luxury itineraries with outstanding service, and owning client acquisition and retention...


  • Singapore CGS International Securities Singapore Full time

    Head of Client Services (Private Wealth) Head of Client Services (Private Wealth) Get AI-powered advice on this job and more exclusive features. CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia. CGS International...


  • Singapore Human Relations Full time

    Singapore is calling! Unsere Auftraggeberin, die FILTROX Gruppe mit Hauptsitz in St. Gallen, beschäftigt weltweit rund 300 Mitarbeitende. Das Unternehmen ist bekannt für Tiefenfiltration hochwertiger Flüssigkeiten in den Bereichen Food und Beverage, Gastronomie, Pharma, Biotechnologie, Chemie und Kosmetika. Hergestellt werden die Produkte an vier...


  • Singapore PACIFIC ELDERCARE AND NURSING PTE. LTD. Full time

    Reception duties - Attend to visitors ad handle enquiries - Maintain a good filing system and records. **Administrative** - Handle the admission, discharge, booking and coordination of transport for the residents - Arrange for financial counselling - Ensure that the residents’ records are updated and properly maintained - Ensure all charges keyed into the...


  • Singapore Standard Chartered Full time

    **Job Summary** - Country Head of Client Services - to plan and control staffing, deployment, training, appraisals, and all other personnel matters relating to staff in the team. - Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team...


  • Singapore THINK TEACH ACADEMY PTE. LTD. Full time

    We’re looking for a dynamic and experienced professional with 4-6 years of experience to join our team as the **Head of Client Service **. If you’re a strategic thinker with a proven track record of driving client satisfaction and leading successful teams, this is your opportunity to take on a leadership role and shape our client service...

  • Client Relations

    3 days ago


    Singapore THE BOAT CONSULTANCY Full time

    **Job Description**: This role plays a pivotal part in managing and maintaining strong relationships with clients in the Media industries. As a Client Relations Specialist, you will serve as the primary point of contact, ensuring client satisfaction, resolving issues, and acting as a liaison between clients and our company. Key Responsibilities: Build and...