Residential Care Administrator

2 days ago

Singapore beBeeAdministration Full time

Administrative Oversight and Operations Specialist

The role of Administrative Oversight and Operations Specialist is to support the management of administrative functions, facilities, and program coordination. This involves ensuring operational efficiency and compliance with relevant audit requirements.

This position focuses on administrative oversight, resource coordination, and facilities management to provide a safe and conducive environment for residents. The ideal candidate will have strong interpersonal skills, ability to work with diverse teams, and proficiency in Microsoft Office and operational management systems.

Key Responsibilities:

  • Program & Event Coordination: Coordinate with Program Executives and Volunteer & Youth Development Departments to plan and execute age-appropriate programs for residents.
  • Compliance & Documentation: Ensure all MSF audit documents and SOPs (except case management) are updated and ready for quarterly internal audits. Manage Executive Officers' work assignments to meet submission deadlines for finance, CEO, and board approvals.
  • Facilities & Estate Management: Coordinate with DI /DIL estate management staff to ensure timely execution of facilities and estate-related projects. Maintain facilities to the highest safety and cleanliness standards for residents. Manage the role of Fire Safety Management (FSM) for DI/DIL.
  • Administrative Oversight: Provide weekly progress reports during Darul Ihsan Operations (DIO) meetings. Coordinate work schedules of support staff. Conduct weekly contact time with the team to gather feedback.

Job Requirements:

  • Minimum Qualifications: Diploma or Degree in Social Work, Psychology, Counselling, Early Childhood, Social Services, Business Administration, or related field. At least 5 years' relevant experience in social service, residential care, or related operational/administrative management roles.
  • Preferred Experience: Supervisory experience in managing teams in a residential care setting. Knowledge of MSF regulations, child protection policies, and residential care standards. Experience in program management, facilities management, or audit compliance (depending on role).

Additional Requirements:

  • Ability to work flexible hours, including weekends and public holidays when required. Commitment to MTFA's values and Code of Honour.

Official Working Hours:

Monday to Thursday 8.00am – 5.30pm, Friday 8.00am – 5.00pm.

Fire Safety
Psychology
Microsoft Office
Interpersonal Skills
Social Services
Adaptability
Audit Compliance
Program Management

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