
Residential Care Specialist
6 days ago
Job Summary:
">- A pivotal member of our care team will play a key role in ensuring the highest standards of residential care are maintained.
About The Role:
">- The primary responsibility is to support the Home Manager in overseeing day-to-day operations, guaranteeing that residents receive exceptional care in line with established protocols and regulations.
Main Responsibilities:
">- Forecast weekly and monthly work schedules for Welfare Officers, ensuring timely coverage and resource allocation.
- Manage staff movements, including leave arrangements, training schedules, and duty rosters to maintain a smooth workflow.
- Conduct daily supervision checks on Welfare Officers' interactions with residents to ensure adherence to regulatory requirements.
- Recommend suitable training programs for Welfare Officers to enhance their skills and knowledge.
Resident Care & Welfare:
">- Raise timely reports and ensure compliance with regulations, maintaining accurate records and documentation.
- Conduct regular circle time sessions with Welfare Officers to gather feedback, identify areas for improvement, and implement changes as needed.
- Assist in implementing academic schedules and oversee volunteer child minders to provide a supportive learning environment.
Requirements:
">- Minimum Qualifications: Diploma or Degree in Social Work, Psychology, Counselling, or related field.
- At least 5 years' experience in social service or residential care management roles.
Preferred Experience:
">- Supervisory experience in managing teams in residential care settings.
- Knowledge of regulatory requirements and residential care standards.
Additional Requirements:
">- Strong interpersonal skills and ability to work with diverse teams.
- Proficiency in Microsoft Office and operational management systems.
Workplace Information:
">- Working hours: Monday to Thursday - 8.00am – 5.30pm, Friday - 8.00am – 5.00pm.
- Official Workplace: Darul Ihsan Orphanage or Darul Ihsan Girls Orphanage.
Skills You Will Bring:
">- Pedagogy
- Microsoft Office
- Interpersonal Skills
- Social Services
- Child Protection
- Administration
- Audit Compliance
- Program Management
- Compliance
- Staff Management
- Facilities Management
-
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