Operations Coordinator

2 weeks ago

Singapore beBeeAdministrative Full time

Job Overview

The Admin Assistant position plays a vital role in ensuring seamless day-to-day operations by providing top-notch organizational, communication, and problem-solving skills.

Key Responsibilities

  • Order Fulfillment: Accurately verify order details, ensure timely delivery, and resolve issues related to pricing, product numbers, and delivery schedules.
  • Customer Support: Handle order inquiries via phone, email, or mail, resolving issues and assisting customers with order status updates and delays.
  • Team Coordination: Collaborate with Sales, Marketing, and Logistics teams to guarantee smooth order fulfillment, resolve queries, and optimize delivery efficiency.
  • Urgent Customer Requests: Manage urgent customer calls, emails, and messages in the absence of sales representatives, ensuring prompt resolution and customer satisfaction.
  • Reporting and Administration: Generate Statements of Accounts (SOA) and sales reports for the sales team as needed, maintain accurate filing systems for order and transaction records, process cheque clearances, and manage petty cash transactions.

Requirements

  • Qualifications: Minimum Diploma Qualifications in any field.
  • Experience: Minimum 1 year of relevant working experience.
  • Languages: Bilingual in English, Mandarin to facilitate communication with Mandarin speaking associates.

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