Head of Customer Engagement and Growth Strategy

2 weeks ago

Singapore beBeeClientEngagement Full time

Job Title: Head, Client Engagement Journey

Job Description:

We are seeking an accomplished and visionary professional to lead the vision, strategy, and execution of client engagement journeys and uplifting experiences across digital assets. The role is responsible for creating simple, personalized, and delightful experiences underpinning innovative features across rewards, loyalty programs, client financial health, beyond banking propositions, gamification, and insights-driven growth strategies.

The ideal candidate will have in-depth understanding of client behaviors, design initiatives to enhance engagement, and deliver sustainable growth across existing clients. The role requires close collaboration with design, digital sales, product, segment, marketing, and analytics teams to maximize engagement. Success in the role will be gauged in material uplift in client engagement, retention, and growth in client relationships with the

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