Cluster Reservations Supervisor
7 days ago
Roles & Responsibilities An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Yellow Pot, Anouska's (Duxton Reserve) · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve) · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Ensure that all correspondence are replied within 24 hours. - Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. - Explain guarantee, special rate, and cancellation policies to callers. - Accommodate and document special requests. - Answer questions about property facilities/services and room accommodations. - Follow sales techniques to maximize revenue. Input and access data in reservation system. - Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. - Follow proper escalation procedures when addressing guest concerns. Key Requirements At least 1 year experience in a similar role Fluent in English (Written and Spoken) Excellent telephone & email etiquette Tell employers what skills you have CommunicationStrategic PlanningRestaurantsQuality AssuranceInventoryPropertyCounselingOffice ManagementProject ManagementOperaAdministrative SupportWellbeingIVCustomer ServiceEmail EtiquetteHospitalityBusiness Requirements
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Cluster Reservations Supervisor
2 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott)Duxton Reserve, Autograph Collection Hotel (Marriott)The Vagabond Club, a Tribute Portfolio Hotel (Marriott)The Serangoon Club, a Tribute Portfolio Hotel (Marriott)Restaurants &...
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Cluster Reservations Supervisor
2 weeks ago
Singapore SSG HOTELS PTE. LTD. Full time $13,200 - $144,000 per yearAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Restaurants...
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Cluster Reservations Executive
2 weeks ago
Singapore ST. REGIS HOTEL SINGAPORE Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...
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Cluster Reservation Executive
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25087465 **Job Category**Reservations **Location**The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
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Reservations Supervisor
5 days ago
Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time**JOB OVERVIEW** **DUTIES AND RESPONSIBILITIES** **Financial Returns**: - Promote the products and services using and suggestive selling techniques Holiday Inn Express. - Prepare and execute action plans to increase reservation sales and associated business. - Record special billing arrangements for individuals, groups and conventions. - Liaise with...
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Cluster Reservations Executive
1 day ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. - Review and implement new Reservations procedures. - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Identify guest reservation needs and determine appropriate room type. - Verify...
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Cluster Assistant Reservations Manager
2 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeRoles & Responsibilities An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute...
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Cluster Assistant Reservations Manager
1 week ago
Singapore SSG HOTELS PTE. LTD. Full time**An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...
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Reservations Supervisor
7 days ago
Singapore MURRAY PTE. LTD. Full timeRoles & Responsibilities An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute...
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Cluster Sales Executive
1 day ago
Singapore Holiday Inn Express Full time**About Us** Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will...
