Guest Services Manager
2 days ago
Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng. Responsibilities: Be responsible for the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre). Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest. Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly. Assist the Director of Guest Experience to prepare and monitor the annual department operating budget with the focus on monthly expenses, wages, variances, preparing schedules, ordering, and inventory management. Ensure that the Department Operational Budget is strictly adhered to. Monitor service and Operation standards in the hotel. Be available and on duty during peak periods (frequently opening and closing the operation)Participate in the MOD schedule. Conduct frequent and thorough room inspections in liaison with Housekeeping. Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine
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Guest Services Manager
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
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Guest Services Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an **Guest Services Manager**to join our team! As an **Guest Services Manager**, we rely on you to: - Take responsibility for overseeing the daily operations of the Front Office and Concierge - Assist to supervise and direct the Front Office and Concierge team - Ensure all guests are welcomed and assisted upon entering the resort lobby -...
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Guest Services Manager
1 week ago
Singapore Mandarin Oriental Hotel Group Full time $60,000 - $120,000 per yearGUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...
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Guest Services Manager
1 week ago
Singapore Conservatorium Hotel Full time $90,000 - $120,000 per yearGuest Services Manager (Duty Manager)JR-02830RoomsFull timePermanentMandarin Oriental, SingaporeGUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...
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Guest Services Manager
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $60,000 - $120,000 per yearWe are looking for an Guest Services Manager to join our teamAs an Guest Services Manager , we rely on you to:Take responsibility for overseeing the daily operations of the Front Office and ConciergeAssist to supervise and direct the Front Office and Concierge teamEnsure all guests are welcomed and assisted upon entering the resort lobbyEnsure luggage...
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Guest Services Manager
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an Guest Services Manager to join our team!As an Guest Services Manager , we rely on you to: Take responsibility for overseeing the daily operations of the Front Office and Concierge Assist to supervise and direct the Front Office and Concierge team Ensure all guests are welcomed and assisted upon entering the resort lobby Ensure...
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Guest Services Manager
1 week ago
Singapore Shangri-La Group Full timeOverview Join to apply for the Guest Services Manager role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us...
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Guest Services Manager
2 weeks ago
Singapore Shangri-La International Hotel Management Ltd. Full timeJoin to apply for the Guest Services Manager role at Shangri-La Group Overview Shangri-La Rasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to...
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Guest Services Manager
1 week ago
Singapore YOTEL SINGAPORE ORCHARD ROAD Full time**Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi The Mission Control Manager (Duty Manager) is responsible for overseeing all aspects of the overnight Front Office Operations and to lead the YOTEL team by example and motivate...
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Assistant Guest Services Manager
2 weeks ago
Singapore ONE FARRER PTE. LTD. Full timeTo oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...
